[Hiring] Manager, Legal Technology & Operations @Instacart

Role Description

Instacart is seeking a Manager, Legal Technology & Operations to own the strategy and execution of innovative technology and operational initiatives that support both our legal department and broader business functions. This role is a unique blend of strategic planning, technology leadership, and cross-functional collaboration. You'll work across procurement, accounting, HR, sales, deal desk, IT, engineering, and enterprise systems — driving automation, cost savings, and scalable processes that keep pace with Instacart's growth.

• Lead strategic planning and execution of legal and business operations initiatives, focusing on automating legal processes at scale.
• Own the design and deployment of efficient, customer-centric operational methods within our Contract Lifecycle Management (CLM) systems.
• Drive technology innovation by identifying and evaluating emerging tools and trends.
• Implement procurement practices that generate cost savings in the contracting and review process.
• Manage the eBilling system and adhere to Billing Guidelines.
• Champion a transparent organizational culture by facilitating effective internal communication.

Qualifications

• 5+ years of experience in legal operations, strategy & operations, or a related field.
• Proven track record leading at least two end-to-end technology implementations with deep systems integrations.
• Strong analytical and project management skills.
• Excellent communication and stakeholder management skills.

Requirements

• Experience working in a high-growth tech company or similarly dynamic organization.
• Prior management experience, including team leadership or direct people management.
• Familiarity with Go-To-Market operations, deal desk workflows, or sales process infrastructure.
• Experience conducting vendor RFPs, law firm evaluations, or managing external legal spend.
• Demonstrated ability to identify automation opportunities and lead change management efforts.
• Passion for leveraging emerging technology — including AI-powered tools.

Benefits

• Highly market-competitive compensation and benefits.
• Remote work flexibility under the Flex First remote work policy.
• Eligibility for a new hire equity grant and annual refresh grants.