Role Description
As the Manager, Legal Programs (Product), you will design, build, and continuously improve the legal programs that keep our products, marketing, and supply chain compliant as we scale. This is a program- and process-oriented role for someone who loves turning ambiguity into structure.
What You'll Do
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Program design & build:
Design and stand up scalable legal compliance programs from the ground up—defining scope, intake, workflows, roles and responsibilities (RACI), SLAs, tooling, and documentation.
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Process creation & improvement:
Map existing legal and compliance processes, identify gaps and bottlenecks, and continuously refine them; build repeatable playbooks, templates, checklists, and self-serve resources.
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Knowledge Repository and Resource Library Management:
Partner cross functionally with Marketing Compliance and Product teams to create, maintain and update knowledge repositories and guidance documents.
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Marketing and Operations compliance:
Build and run the program that keeps advertising, promotional, and CRM content compliant.
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Cross-functional coordination:
Serve as the connective tissue between Legal and business teams; run intake, triage incoming requests, coordinate stakeholder input, and track issues to resolution.
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Risk assessments & documentation:
Project-manage risk assessments, audits, and reviews; maintain program artifacts and prepare status reporting and metrics.
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Scale & tooling:
Identify where process, automation, and systems can create leverage; evaluate and implement tooling.
Qualifications
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8+ years of program or project management experience in legal, compliance, regulatory, or operations—ideally within a regulated industry.
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Demonstrated experience designing and building programs and processes from scratch.
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Hands-on experience with supply chain/vendor compliance, marketing/advertising compliance, or product regulatory compliance.
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A track record of process creation and continuous improvement.
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Strong cross-functional collaboration skills.
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Excellent organizational, written, and verbal communication skills.
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Comfort with ambiguity and a bias toward action.
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Proficiency with program/project management and collaboration tooling.
Requirements
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Experience in telehealth, digital health, pharmacy, or another regulated healthcare setting.
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Familiarity with privacy frameworks (e.g., HIPAA, CCPA/CPRA, GDPR).
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Experience supporting vendor due-diligence, third-party risk, or supplier onboarding programs.
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Relevant certifications (e.g., PMP, CIPP, CIPM, or Six Sigma).
Benefits
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Competitive salary & equity compensation for full-time roles.
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Unlimited PTO, company holidays, and quarterly mental health days.
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Comprehensive health benefits including medical, dental & vision, and parental leave.
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Employee Stock Purchase Program (ESPP).
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401k benefits with employer matching contribution.
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Offsite team retreats.