[Hiring] Management Liability Complex Claims Specialist @Selective Insurance Company of America

Role Description

Are you an experienced Management Liability claims professional who enjoys analyzing complex coverage issues, managing litigation, and driving thoughtful claim resolutions? Selective Insurance is seeking a Management Liability Complex Claims Specialist to manage a portfolio of Directors & Officers (D&O), Employment Practices Liability (EPL), and Fiduciary Liability claims. This is a remote position.

In this role, you will manage claims from initial coverage analysis through investigation, evaluation, negotiation, and resolution. You will work closely with insureds, defense counsel, and internal business partners to develop claim strategies, manage litigation activity and budgets, evaluate exposure, and pursue appropriate claim outcomes while considering the impact to both the customer and the company.

Responsibilities

• Manage a portfolio of complex Directors & Officers, Employment Practices Liability, and Fiduciary Liability claims from initial coverage analysis through resolution.
• Evaluate and resolve coverage issues in accordance with applicable policy terms, company policies and procedures, and delegated authority.
• Conduct thorough claim investigations through telephone contact, written correspondence, and, when appropriate, direct interaction with claimants, attorneys, insureds, witnesses, and other relevant parties.
• Analyze claim information to assess coverage, liability, damages, litigation posture, and potential exposure to the insured and company.
• Develop and execute claim-resolution strategies, including negotiation and disposition of claims within delegated authority.
• Manage defense counsel and litigation activity, including case strategy, budgets, reporting, and significant litigation events.
• Present significant claims and claim trends to Claims and Underwriting leadership, including coverage considerations, liability assessment, litigation activity, and potential exposure.
• Provide required reporting to Claims, Underwriting, Reinsurance, and Actuarial business partners for significant-exposure matters.
• Provide timely reporting on matters proceeding to trial and attend portions of trials when warranted or requested by management.
• Ensure appropriate referrals, notifications, and timely updates to reinsurers.
• Contribute technical expertise, training, development, and thought leadership as requested.
• Perform all responsibilities in compliance with applicable legal and regulatory requirements, company policies and procedures, and delegated authority.

Qualifications

• Superior communication skills and strategic negotiation and claim disposition skills along with proven problem-solving skills.
• Excellent presentation skills.
• Moderate proficiency with standard business-related software (including Microsoft Outlook, Excel, and PowerPoint).
• Sufficient keyboarding proficiency to enter data accurately and efficiently.
• Must have valid state-issued driver’s license in good standing and be able to drive an automobile.
• Bachelor’s degree required.
• Juris Doctor (JD) or Master of Business Administration (MBA) preferred.
• Eight or more years of claims-handling experience involving primary, duty-to-defend policies.
• Significant experience handling Directors & Officers, Employment Practices Liability, and Fiduciary Liability claims for a primary property and casualty insurer.
• Demonstrated experience in coverage analysis, claim evaluation, litigation management, negotiation, and complex claim resolution.
• Strong communication, presentation, strategic negotiation, and problem-solving skills.
• Ability to assess complex exposures, apply sound judgment, and communicate claim strategy clearly to a range of stakeholders.
• Ability to collaborate effectively with insureds, defense counsel, underwriting partners, reinsurers, internal business partners, and leadership.
• Proficiency with standard business software, including Microsoft Outlook, Excel, and PowerPoint.
• Ability to enter claim data accurately and efficiently.
• Valid state-issued driver’s license in good standing and ability to drive an automobile.

Benefits

• Competitive base salary.
• Incentive plan eligibility at all levels.
• Comprehensive health care plans.
• Retirement savings plan with company match.
• Discounted Employee Stock Purchase Program.
• Tuition assistance and reimbursement programs.
• 20 days of paid time off.

Pay Range

USD $124,000.00 - USD $160,000.00 /Yr.

Additional Information

Selective is an Equal Employment Opportunity employer. We respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success.