[Hiring] Litigation Claims Examiner @Reserv

Role Description

We are seeking a skilled BI-LIT Claims Examiner to manage litigated files and attend trials, conferences, mediations, and arbitrations. The successful candidate will:

• Investigate and gather all necessary information and documentation related to claims
• Evaluate liability and damages
• Negotiate and settle claims
• Manage litigation cases related to auto claims disputes

The BI-LIT Claims Examiner will also be responsible for maintaining electronic files, analyzing defense counsel's performance, and regularly reporting to the Claims Manager. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements.

Qualifications

• Highly motivated and growth-oriented
• Passionate adjuster who cares about the customer and their experience
• Empathetic and patient towards everyone you interact with
• Sense of urgency at all times
• Creative in finding resolutions
• Enjoys conflict in a conversational manner
• Curious and eager to know the whole story
• Anti-status quo, willing to take action
• Communicative
• A sense of humor

Requirements

• Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
• 10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation
• Transportation litigation (rideshare, auto, trucking, etc) is preferred
• Not intimidated by an attorney; able to drive litigation strategy
• Understand transportation coverages and contractual risk transfer
• Strong medical knowledge
• Sense of urgency and understanding of time-sensitive demands
• Ability to communicate promptly and professionally
• Strong analytical and negotiation skills
• Knowledge of multiple state statutes, including good faith claim handling practices
• Ability to collaborate professionally with all stakeholders
• Attention to detail and time management skills
• Curious and motivated by problem solving
• Desire for continuous professional development
• Willingness to travel for client and claims needs

Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy
• Generous family leave policy after 8 months of continuous work
• Work from anywhere to facilitate work-life balance
• Apple laptop, large second monitor, and other quality-of-life equipment