[Hiring] Litigation Claims Adjuster @Reserv

Role Description

We are seeking a skilled Rideshare Bodily Injury Litigation Adjuster to manage litigated files. The successful candidate will:

• Investigate all aspects related to assigned claims
• Evaluate coverage, liability and damages
• Negotiate and resolve claims
• Manage litigation related to auto accident claim disputes

The Bodily Injury Litigation Adjuster will also be responsible for:

• Maintaining electronic files
• Working with defense counsel's to drive performance
• Regularly reporting to the Claims Manager
• Collaborating closely with product and engineering teams to give feedback and identify technology and process improvements

Qualifications

• Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
• 10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation
• Experience with Ride Share (or TNC/Livery) litigation is required
• You are not intimidated by an attorney, even if you are not one
• Having an understanding of transportation coverages, contractual risk transfers, and additional insured forms
• Strong medical causation knowledge
• Sense of urgency and understanding of how to manage time-sensitive demands
• Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner
• Strong analytical and negotiation skills
• Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines
• Ability to professionally collaborate with all stakeholders in a claim
• Active adjuster license(s) and willingness to obtain all licenses within 60 days
• Attention to detail, time management, and ability to work independently in a fast-paced, remote environment
• Curious and motivated by problem solving and questioning the status quo
• Desire to engage in learning opportunities and continuous professional development
• Willingness to travel for client and claims needs

Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy after 8 months of continuous work
• Work from anywhere to facilitate your work life balance
• Apple laptop, large second monitor, and other quality-of-life equipment you may want
• Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
• Work toward reducing and eliminating all the administrative work from an adjuster role
• Foster a culture of empathy, transparency, and empowerment in a remote-first environment