[Hiring] Lien Resolution Specialist Workers Compensation @Gallagher

Role Description

We are seeking a Lien Resolution Specialist focused on resolving medical and non‑medical liens within the California workers’ compensation system. This role works as part of a lien resolution team, evaluating, negotiating, and resolving liens in partnership with branch claim teams, supporting timely, compliant, and cost‑effective outcomes.

• Review, analyze, and resolve California workers’ compensation liens in coordination with, and under the direction of, our Lien Resolution Specialist Lead.
• Determine lien validity, jurisdiction, statute of limitations, and appropriate dispute resolution process (SBR, IBR, WCAB, or settlement).
• Prepare and issue compliant payment determinations and supporting documentation.
• Negotiate lien reductions and settlements consistent with California fee schedules, regulations, and claim strategy.
• Ensure compliance with statutory timelines and maintain audit‑ready file documentation.
• Coordinate with defense counsel and other external business partners when lien disputes require litigation or WCAB filing.

Qualifications

• Two or more years of WC claim handling experience.
• Ability to quickly gain knowledge of California lien laws, fee schedules, and dispute resolution processes.
• Strong negotiation, analytical, and written communication skills.
• Ability to independently manage a high‑volume, deadline‑driven workload.
• Experience collaborating with claims professionals and legal partners.

Requirements

• Dedicated lien unit or litigation support experience (preferred).
• Familiarity with WCAB procedures (preferred).
• SIP, WCCP, or similar professional designation (preferred).

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.
• And more...