[Hiring] Legal Virtual Assistant @Somewhere

Role Description

We are seeking a highly organized, detail-obsessed Legal Virtual Assistant (VA) with dedicated experience supporting US immigration law practices. This position is built specifically to serve as the primary operational support for a fast-growing solo immigration firm specializing in business and family-based cases. You will step in as the administrative anchor—taking full ownership of client intake coordination, document collection, petition assembly, and casework tracking.

Key Responsibilities

• Case Processing & Document Management
  • Legal Stack Administration: Manage daily workflow, case logging, and status updates inside LegalBridge (immigration case management) and Dockerwise (document management).
  • Document Hygiene: Ingest, organize, and systematically review incoming client civil documents, financial records, transcripts, and foreign records—ensuring everything is properly named, classified, and audit-ready.
  • Form & Questionnaire Preparation: Coordinate with clients to complete initial intake questionnaires and draft preliminary USCIS/DOS forms for attorney review.
• Client Communications & Intake Coordination
  • Warm Client Onboarding: Act as the primary, empathetic administrative point of contact for new and prospective clients—guiding them through onboarding steps, document checklists, and portal access.
  • Status Updates: Keep clients proactively informed on petition milestones, receipt notifications, RFEs (Requests for Evidence), and interview scheduling.
  • Inbound Triage: Filter email inquiries, client portal messages, and consultation requests, prioritizing urgent legal deadlines for the attorney.
• General Administrative & Operations Support
  • Calendar & Deadline Tracking: Maintain strict docketing and calendar oversight for filing deadlines, court/interview dates, and biometrics appointments.
  • Ad-Hoc Practice Operations: Format case indexes, draft routine client correspondence, compile exhibit packets, and support invoice/retainer tracking as needed.

Qualifications

• 2+ years of direct experience working as a Legal Assistant, Paralegal, or Legal VA within a US immigration law environment (specifically covering family-based and business immigration pathways).
• Hands-on experience with specialized immigration case management platforms (LegalBridge) and cloud document management suites (Dockerwise).
• Clear understanding of standard immigration forms, supporting document requirements, consular processing steps, and USCIS filing procedures.
• Clear, professional, and empathetic written and verbal English communication.
• Absolute accuracy when handling sensitive personal identifiers, immigration receipt numbers, and legal document packets—zero tolerance for typos or misfiled documents.
• High-agency work ethic. You excel in a solo-firm environment, anticipating attorney needs and taking ownership of tasks without requiring step-by-step supervision.

Key Performance Indicators (KPIs)

• Minimizing time between retainer execution and initial document checklist delivery to clients.
• Zero errors on data entry across client profiles, petition questionnaires, and software logs.
• Measurable reduction in time the Managing Attorney spends on administrative triage, scheduling, and basic file gathering.