[Hiring] Legal Technology Engineer @Circana

Role Description

The Legal Technology Engineer is responsible for designing, building, testing, deploying, and maintaining technology solutions that improve the efficiency, scalability, and effectiveness of the Legal & Compliance function.

Reporting to the Head of Legal Operations and working closely with the full Legal & Compliance and Legal Operations teams, this role serves as the department's primary technical builder, developing AI-powered solutions, workflow automations, integrations, applications, and reporting capabilities that enable modern legal service delivery.

The ideal candidate combines strong technical skills with an understanding of legal processes and a passion for leveraging emerging technologies to solve business problems. This individual thrives in a hands-on environment and enjoys rapidly translating ideas into practical solutions that deliver measurable business value.

Job Responsibilities

• AI Agent Development & Optimization
  • Design, build, test, and deploy AI agents and AI-powered workflows supporting Legal & Compliance operations.
  • Configure prompts, workflows, retrieval logic, knowledge sources, escalation rules, and validation checkpoints.
  • Develop human-in-the-loop workflows to ensure accuracy and appropriate legal oversight.
  • Monitor agent performance and continuously improve agent quality, reliability, and adoption.
  • Build proofs-of-concept and rapidly prototype new AI capabilities for legal use cases.
  • Configure and maintain retrieval-augmented generation (RAG) solutions and intelligent search capabilities.
  • Support implementation of AI solutions across contracting, compliance, legal intake, legal research, matter management, and knowledge management workflows.
• Workflow Automation & Application Development
  • Develop and maintain automated workflows that streamline legal and compliance processes.
  • Build intake solutions, approval workflows, routing mechanisms, notification systems, document-generation processes, and self-service legal tools.
  • Translate business requirements into scalable technical solutions.
  • Establish reusable automation components and development standards.
  • Quickly iterate and enhance solutions based on stakeholder feedback and usage metrics.
• Legal Technology Platform Development
  • Configure, administer, and enhance legal technology platforms.
  • Develop workflows and functionality within matter management, contract lifecycle management, document management, and e-signature systems.
  • Create custom solutions that improve user experience and reduce manual effort.
  • Participate in system upgrades, testing, releases, and platform enhancements.
  • Troubleshoot technical issues and implement effective solutions.
• Systems Integration & Data Engineering
  • Optimize and integrate the Legal Technology ecosystem, including matter management, contract lifecycle management, e-billing, IP management, document repositories, and productivity platforms.
  • Build and maintain integrations across legal, compliance, finance, procurement, CRM, and enterprise systems.
  • Develop API-based connections and data flows between applications.
  • Establish a modern legal data and knowledge infrastructure to improve accessibility, searchability, and decision-making.
  • Support data migration, transformation, validation, and synchronization efforts.
  • Design and maintain structured data models that enable automation, reporting, and AI capabilities.
• Technical Enablement & User Support
  • Provide technical support and troubleshooting for legal technology users.
  • Develop user documentation, technical documentation, and training materials.
  • Assist with implementation and launch of new technologies and automation solutions.
  • Gather user feedback and translate enhancement requests into future development initiatives.
• Analytics & Reporting
  • Design dashboards and operational reporting solutions.
  • Develop metrics that track process efficiency, technology adoption, workflow performance, and automation impact.
  • Create visualizations and reporting tools that support data-driven decision making.
  • Analyze usage patterns and identify opportunities for continuous improvement.

Qualifications

• 3-7 years of experience in software development, systems engineering, automation, legal technology, business applications, or a related technical discipline.
• Experience designing and building workflow automations and business applications.
• Experience working with APIs, integrations, data models, and SaaS platforms.
• Demonstrated ability to convert business requirements into technical solutions.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder-management abilities.

Preferred

• Experience with Microsoft Copilot Studio, Power Platform, Power Automate, Azure AI, Azure OpenAI, or similar technologies.
• Experience building AI agents, chatbots, prompt-driven workflows, or generative AI applications.
• Experience with legal technology platforms, including matter management, CLM, e-signature, legal intake, and knowledge management solutions.
• Experience with Python, SQL, JavaScript or TypeScript, REST APIs, data integration platforms.
• Familiarity with retrieval-augmented generation (RAG), vector search, knowledge management, or LLM-based applications.
• Understanding of legal operations, contract lifecycle management, or in-house legal workflows.

Circana Behavior

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Remote.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.