[Hiring] Legal Records Retrieval Specialist @Codes Health

Role Description

At Codes Health, we’re building the modern platform for end-to-end medical-records retrieval for lawyers and specialty healthcare providers. Our mission is to automate the record retrieval process so firms can serve clients faster, with less friction and zero error.

As a Legal Records Specialist , you’ll be on the front lines of our retrieval operations. This entails working directly with healthcare providers and internal tools to ensure records are obtained accurately, quickly, and compliantly. This is a high-impact role at the center of our operations.

• Manage end-to-end record retrieval for assigned customers and providers.
• Build, standardize, and continuously improve playbooks for high-volume hospitals, billing groups, and provider networks.
• Ensure accuracy and compliance — clean ROIs, affidavits, billing records, and complete document sets with zero rework.
• Surface workflow improvements and partner with engineering and product to help automate repetitive steps.
• Collaborate with teammates to share learnings, standardize best practices, and raise our quality bar.

Qualifications

• Significant prior experience in legal record retrieval.
• A strong work ethic and ownership mindset.
• Excellent communication skills.
• Organized and detail-oriented.
• Tech-comfortable: quick to learn new tools and workflows.
• A team player who cares about improving the process.

Requirements

• Knowledge of the ins-and-outs of the retrieval process, providers, and records.
• Ability to manage multiple requests without dropping balls.

Company Description