[Hiring] Legal Ops Assistant @Finch Legal

Role Description

Legal Assistants are flexible, plug-and-play operators who provide overflow support for Case Managers and paralegals across the legal ops team. Your day-to-day will vary — some days you're running treatment check-ins, other days you're covering a full desk while a teammate is out of office. If you thrive on variety and can context-switch quickly, this role is for you.

• Solve problems across the case lifecycle wherever they arise
• Conduct treatment check-ins with clients
• Contact clients to get updates on case progression
• Investigate coverage disputes, liability disputes, and coverage investigations
• Step into a full desk when teammates are out of office
• Handle high-volume overflow tasks across the legal ops team

Qualifications

• 1+ years in legal operations, case management, or claims handling in personal injury
• Bilingual (English/Spanish)
• Comfortable with a constantly changing day-to-day
• Ability to manage high-volume workloads
• Effective communication with both clients and attorneys
• Thrive in fast-paced, high-volume environments

Benefits

• 100% coverage for health, dental, and vision
• 401(k) retirement plan
• Flexible PTO (we trust you to take the time you need)
• (For those in NYC) In-office snacks, drinks, and daily team lunch and dinners

Company Description

At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury. We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits.

We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.