[Hiring] Legal Operations Lead, Contract Systems @DoorDash USA

Role Description

The Legal Operations Lead, Contract Systems is a technically fluent legal operations operator who will help scale DoorDash’s contracting systems, AI-enabled workflows, and global template governance operations. This role will support and own defined workstreams across contract systems optimization, workflow administration, AI tooling rollout, metadata readiness, testing, and implementation coordination.

This role will serve as a key partner in the administration and continuous improvement of DoorDash’s contract lifecycle management environment, including:

• Workflow and repository configuration
• Template governance
• Testing and go-live readiness
• Post-launch support

You will work closely with:

• Vendor Technical Account Managers
• DoorDash Engineers
• Data Systems leads
• GTM partners
• Sales Ops
• Deal Desk
• Cross-functional Legal stakeholders

You will report to the Manager of Contract Operations on our Legal Operations team within the Legal organization. This role may be 100% remote or hybrid from one of our office locations.

You’re excited about this opportunity because you will:

• Support and own defined workstreams within AI-enabled contracting tool implementation, including requirements documentation, testing coordination, rollout support, adoption tracking, and continuous improvement.
• Support ongoing administration and optimization of DoorDash’s contract lifecycle management environment, including workflow, intake, repository, metadata, and AI configuration updates.
• Partner with vendor technical teams, DoorDash Engineers, Data Systems, GTM, Sales Ops, Deal Desk, and Legal stakeholders to document integration requirements, support field/data mapping, coordinate testing, and track implementation dependencies.
• Administer global contract template governance processes, including template change management, repository oversight, clause metadata, version tracking, and governance documentation.
• Translate legal and business requirements into clear workflow requirements, metadata structures, field mappings, implementation plans, test scenarios, and reporting-ready processes.
• Coordinate UAT, smoke testing, go-live readiness, post-launch issue tracking, training materials, status updates, and stakeholder communications for tooling, workflow, and template changes.
• Build implementation plans, training materials, status updates, and stakeholder communications for legal technology and contract operations initiatives.

Qualifications

• 4+ years of experience in legal operations, contract operations, legal technology, technical program management, or systems implementation.
• Hands-on experience supporting CLM, workflow, intake, repository, or business systems administration.
• Comfortable translating legal and business requirements into technical workflows, metadata structures, and implementation plans.
• Strong project and change management skills and can lead cross-functional initiatives in fast-moving environments.
• Comfortable partnering with vendor technical teams, engineers, and data stakeholders on integrations, testing, and rollout planning.
• Experience working across enterprise systems such as Ironclad, Salesforce, Databricks, Snowflake, or similar platforms.
• Comfortable supporting integrations, API configurations, data mappings, testing, and rollout planning.
• Clear communication across legal, business, and technical audiences, with the ability to drive alignment across cross-functional stakeholders.

Requirements

We expect this position to be filled by 7/20/26.

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits.
• Commuter benefits match.
• Paid time off and paid sick leave in compliance with applicable laws.
• Medical, dental, and vision benefits.
• 11 paid holidays.
• Disability and basic life insurance.
• Family-forming assistance.
• Mental health program.

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked.

Company Description

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.