[Hiring] Legal Operations & Compliance Lead @TwelveLabs

Role Description

Twelve Labs is hiring a Legal Operations & Compliance Manager to build and run the operational backbone of our Legal function. You'll own the systems, processes, and records that let a small Legal team support a fast-growing global business, spanning:

• Contract operations
• Corporate governance administration
• Outside-counsel management
• IP portfolio coordination
• Compliance-program administration
• Legal technology

Candidates must be able to travel up to 10% of the time annually to attend conferences, off-site meetings, and other business-related events as required by the role. This role may require participation in on-site interviews and/or completion of in-person onboarding processes.

In this role, you will:

• Own Legal intake, triage, matter tracking, workflow administration, and status reporting.
• Identify opportunities to replace repetitive manual work with standardized workflows, self-service tools, or automation.
• Serve as the operational owner of the existing CLM and lead requirements gathering for future legal technology.
• Maintain corporate records, governance calendars, and support board/committee meetings, filings, and entity administration.
• Maintain a consolidated compliance calendar covering policies, training, audits, certifications, filings, assessments, and recurring reviews.
• Coordinate compliance projects across Legal, Security, Engineering, Product, Finance, People, and other operational owners.
• Support the legal and administrative components of SOC 2, CMMC, privacy, accessibility, AI governance, and similar initiatives.
• Maintain policy inventories, review cycles, approval records, version histories, and employee acknowledgments.
• Maintain Legal playbooks, standard operating procedures, decision trees, training materials, precedents, and internal guidance.
• Coordinate cross-functional Legal projects and ensure that decisions, owners, deadlines, and follow-up actions are documented.
• Serve as a responsive point of contact for questions regarding Legal processes, intake, contract status, signatures, records, and documentation.
• Train employees on Legal systems and workflows.

Qualifications

• 5+ years in legal operations, senior paralegal, corporate governance, contract operations, or compliance operations, ideally in-house at a tech/software/AI company.
• A track record of designing and owning processes, not just administering existing ones.
• Experience with a CLM or matter-management system, contract repositories/metadata/renewals, and corporate governance recordkeeping.
• Experience tracking outside-counsel budgets, invoices, or matter data.
• Strong project management across functions, high attention to detail, and good judgment on when to escalate to an attorney.
• Comfort with confidential and privileged information, and the ability to work autonomously while keeping Legal leadership informed.

Preferred Qualifications

• Paralegal certificate, project management credential, or legal-ops certification.
• Experience with SpotDraft, Ironclad, DocuSign, HubSpot, Carta, or similar applications.
• Experience supporting privacy, security, AI, or accessibility compliance programs (SOC 2, CMMC, GDPR).
• Experience supporting an international business or a venture-backed Series B/C company.

Benefits

• An open and inclusive culture and work environment
• Work closely with a collaborative, mission-driven team on cutting-edge AI technology
• Full health, dental, and vision benefits
• Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years
• Monthly wellness stipend
• Annual Learning & Development stipend to invest in your growth
• Global offices in San Francisco and Seoul, and coworking office memberships for remote team members
• VISA support where applicable
• Transportation stipend (SF onsite only)
• Daily lunch & dinner provided (SF onsite only)