[Hiring] Legal Operations Analyst @GoDaddy

Role Description

The Legal Operations Analyst supports the day-to-day operations of GoDaddy’s Strategy, Enablement, Acquisitions & Legal (SEAL) organisation as part of the Data Governance & Operations team. This role contributes to a wide range of operational activities that keep legal and strategy teams running effectively.

• Support outside counsel billing and onboarding.
• Administer legal technology platforms.
• Manage vendor and subscription processes.
• Maintain accurate, accessible information.
• Collaborate with attorneys, operations teams, and external partners across global locations.
• Ensure smooth workflows and strong operational hygiene.

We’re looking for someone who is organised, diligent, and curious about legal operations and technology.

• Comfortable working in a fast-paced, evolving environment.
• Eager to learn new tools.
• Proactive in supporting continuous improvements.

This is a great opportunity to build foundational legal operations expertise and grow within an in-house legal team!

What you'll get to do...

• Onboard new law firms and contractors, act as the primary contact for billing/payment queries, and review/process invoices for compliance with billing guidelines, matter assignments, and rate schedules, flagging any discrepancies.
• Maintain and update legal agreements on the public website by implementing attorney-directed changes accurately, while managing version histories and documentation logs in line with change management practices.
• Manage user access (provisioning, deprovisioning, controls, and license utilisation) across platforms, partner with IT/Security on governance, and provide first-line support to attorneys and operations teams before escalating issues.
• Lead all aspects of third-party subscriptions (e.g., legal research tools, practice resources) including renewals, access, and invoicing, and manage professional memberships with renewals, enrolments, and benefit utilisation.
• Maintain and improve the team’s SharePoint intranet, including document libraries and resources, while updating SOPs, templates, and reference materials to improve team efficiency and onboarding.

Qualifications

• 3+ years in legal operations, legal administration, or a related operational role, with exposure to legal technology platforms (e.g., DocuSign, Ironclad, OneTrust, Diligent Entities, Brightflag) preferred.
• Familiarity with legal billing concepts and invoice review, including exposure to billing guidelines or e-billing workflows.
• Strong working proficiency of Microsoft 365 (especially SharePoint, Teams, and Excel), along with proficiency in HTML/CSS and Markdown.
• Strong interpersonal skills with the ability to manage multiple tasks effectively and follow through with mentorship from senior team members.
• Comfortable working in a distributed, cross-functional environment across time zones, with clear and professional written and verbal communication for interacting with counsel, vendors, and senior collaborators.
• Approach driven by taking initiative, curiosity, and a willingness to learn and contribute to ongoing operational improvements.

Requirements

• Experience supporting contract lifecycle management or entity management workflows.
• Exposure to vendor risk management, privacy compliance, content management, or data governance operations.
• Familiarity with CLOC, ACC Legal Operations Maturity Model, or similar legal ops frameworks.
• Experience supporting legal technology implementations or system migrations, especially involving AI.

Benefits

• Paid time off.
• Retirement savings (e.g., 401k, pension schemes).
• Bonus/incentive eligibility.
• Equity grants.
• Participation in our employee stock purchase plan.
• Competitive health benefits.
• Other family-friendly benefits including parental leave.