[Hiring] Legal Intake Specialist @Brandon J. Broderick

Role Description

The primary responsibility of a legal intake specialist is to set up and manage the processes of onboarding new and prospective clients who are a good fit for our law firm. Some critical legal intake specialist job duties are:

• Interviewing prospective clients by phone and email to learn more about the Firm and familiarize them with their cases.
• Conducting primary research to investigate whether prospective clients' claims have merit.
• Evaluating prospective clients' claims to determine whether they're in line with the areas of practice and experience of the Firm.
• Signing up new clients, gaining a client's business.
• Scheduling initial consultation appointments with attorneys for promising potential candidates.
• Entering client’s information for incoming and outgoing calls.

Qualifications

• Bilingual: Spanish
• Excellent telephone speaking voice, direct, clear, and concise.
• Must be empathetic - Building trust through demonstrating a genuine understanding of the customer's situation.
• Strong negotiation and people skills, demonstrating consistent and effective communication skills.
• Sales experience is a strong plus!
• Driven, resilient, and persistent.
• Solid hunger to succeed and grow.
• Enjoys working in a team environment.
• A natural salesperson, capable of getting clients to sign with us and handling all aspects of personal injury claims.
• Enjoys phone interactions.
• Fearless in going above and beyond for the client and the Firm.
• Ability to solve problems and manage multiple tasks at once.
• Positive and friendly demeanor.

Requirements

• Schedule: Monday-Thursday: 1:30pm-9:30pm EST
• Sunday: 10:00am-7:00pm EST

Benefits

• Medical Insurance including Dental and Vision
• Paid Time off- Vacation and Sick time
• Robust Holiday Schedule
• Summer Fridays (Early closures Memorial Day- Labor Day)
• 401k Plans + matching for qualifying employees