Role Description
Let’s get the tricky part out of the way: this role doesn’t fit neatly into a traditional box. It’s part legal ops, part product specialist, and part client whisperer. If you enjoy roles that stay static, this probably isn’t it. Your mission is to help our clients, some of the most advanced legal teams in Europe, get the most out of Omnilex.
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Acting as a thought partner to clients - building trusted relationships, addressing tricky pain points, and identifying high-value opportunities for them to scale their use of Omnilex.
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Taking full ownership of client relationship - from running pilots in the early stages, to onboarding new users, and ultimately guiding full-firm adoption across law firms and corporate legal departments.
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Run workshops with lawyers and legal teams to identify and implement AI-driven use cases.
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Be the voice of the user inside Omnilex - sharing insights that directly inform product development, roadmap priorities, and strategic direction.
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Delivering clear, confident product demos and training that bring the power of our platform to life.
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Documenting best practices, contribute to the development of scalable playbooks, and help shape how we grow this function internationally.
This is a customer-facing role that combines legal know-how with a strong interest in technology, workflows, and product thinking.
Qualifications
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Background in law, with experience at a top-tier firm or in-house legal team.
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Fluent in German and English.
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Either a EU/EFTA Citizenship or a Swiss work permit.
Requirements
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Tech-curious and product-savvy. Not necessarily a coder, but passionate about navigating technical conversations, especially around generative AI, technology implementation, innovation, and productivity.
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Ability to communicate clearly and confidently with diverse stakeholders, both lawyers and engineers.
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Bring structure to ambiguity and energy to complexity; enjoy being the calm, credible presence in a fast-moving environment.
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Understand how to evaluate and improve existing processes as a direct result of new and emerging technologies.
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Proactive, self-directed, and comfortable juggling multiple client relationships at once.
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Care deeply about quality, but don’t get stuck in perfectionism - you get things done, and you make them better over time.
Benefits
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A key role at the intersection of law and AI in one of Europe’s most exciting legal tech startups.
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A collaborative, high-energy team environment where your ideas and contributions are valued and implemented.
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Direct customer impact and deep involvement in product development.
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A smart, motivated team with backgrounds in AI, law, and design.
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Competitive salary complemented with transparent competitive ESOP (employee stock options).
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High ownership, fast learning curve, and a clear mission.