[Hiring] Legal Counsellor: Case Management @LegalWise

Role Description

The Legal Counsellor: Case Management (General Team) will be responsible for:

• Rendering general legal advice.
• Administering miscellaneous files (general issues of legal advice and problem resolution given by Legal Counsellor).
• Consultations with Members and providing telephonic advice.
• General administration duties, e.g. diarising of files, drafting correspondence, perusing incoming correspondence and data capturing.
• Providing regular feedback to Members, Managers, Senior Legal Counsellors and Head office.
• Assisting with ad hoc tasks as and when required.

Qualifications

• LLB or Law degree with minimum 1-3 years’ experience in the legal field.
• 2-year paralegal diploma with 3-5 years’ experience in the legal field.
• Computer Literacy.
• Proficiency in English language.
• Demonstrate strong oral and written communication skills.
• Demonstrate exceptional attention to detail.
• Good people skills and able to liaise professionally and effectively on all levels.
• Empathy and patience in dealing with Members.
• Good consultation skills.
• Problem solving abilities and negotiation skills.
• Managing work (including time management).
• Building customer loyalty and customer focus.
• Following up and providing feedback.

Requirements

• Must relocate on own cost.
• ITC/criminal check will be a requirement.
• Applicable Psychometric assessment/s will be a requirement.