[Hiring] Legal Case Managers in personal injury @Get Linked Up

Role Description

Are you an experienced Personal Injury Case Manager with experience in Texas cases seeking a flexible, remote opportunity? Our staffing company is looking for highly skilled and empathetic independent contractors to support law firms nationwide. This is a virtual independent contractor position, offering the freedom to manage your caseload from anywhere.

As a Personal Injury Case Manager, you'll be the backbone of client support and case progression. Your responsibilities will include:

• Client Advocacy:
  • Guiding clients through every step of their case.
  • Ensuring timely communication regarding appointments and deadlines.
  • Arranging transportation for medical treatments when necessary.
• Case Coordination:
  • Opening and managing client files in case management software.
  • Meticulously tracking progress and ensuring all required documents, forms, and authorizations are gathered and confirmed.
  • Ordering medical records, obtaining photos, and fulfilling FOIA requests.
• Team Collaboration:
  • Working closely with law firm counterparts, insurance companies, and medical providers.
  • Facilitating smooth communication to ensure clients receive necessary legal and medical support.
  • Collaborating with Client Case Manager Auditors to address any identified deficiencies.
• Oversight & Reporting:
  • Managing medical requests and treatment plans, ensuring adherence to prescribed schedules.
  • Preparing essential reports and providing oversight on case billings, budgets, and timelines.
  • Striving for cost-effective and quality outcomes.
• Compliance:
  • Adhering strictly to all software policies and procedures.
  • Consistently meeting or exceeding Key Performance Indicators (KPIs).

Qualifications

• Deep knowledge of healthcare and legal processes within personal injury.
• Minimum of two years of legal case management experience preferred.
• Prior insurance industry experience is a plus.
• Fluent English at a C1 level or above, both written and verbal.
• Exceptional organizational skills with a keen eye for detail.
• Bilingual abilities are a significant plus.
• High School Diploma required; BS/BA in Business or equivalent experience preferred.
• Paralegal certificate is a plus.

Requirements

• Proficiency with Microsoft Office Suite or similar software.
• Strong typing skills and willingness to learn new technologies.
• Ability to work autonomously and follow instructions diligently.
• Compassionate approach to client interaction while maintaining professionalism.

Benefits

• Full, comprehensive paid training will be provided.

Important Considerations

• This is an independent contractor role.
• You will be responsible for providing your own equipment and handling all self-employment taxes as per your country's laws.