[Hiring] Legal Case Manager @Get Linked up LLC

Role Description

Are you an experienced Personal Injury Case Manager seeking a flexible, remote opportunity? Our staffing company is looking for highly skilled and empathetic independent contractors to support law firms nationwide. This is a virtual independent contractor position, offering the freedom to manage your caseload from anywhere. You'll be instrumental in ensuring client well-being and providing invaluable support to legal teams.

As a Personal Injury Case Manager, you'll be the backbone of client support and case progression. Your responsibilities will include:

• Client Advocacy: Guiding clients through every step of their case, ensuring timely communication regarding appointments and deadlines, and arranging transportation for medical treatments when necessary.
• Case Coordination: Opening and managing client files in case management software, meticulously tracking progress, and ensuring all required documents, forms, and authorizations are gathered and confirmed.
• Team Collaboration: Working closely with law firm counterparts, insurance companies, and medical providers to facilitate smooth communication and ensure clients receive necessary legal and medical support.
• Oversight & Reporting: Managing medical requests and treatment plans, ensuring adherence to prescribed schedules, and preparing essential reports.
• Compliance: Adhering strictly to all software policies and procedures and consistently meeting or exceeding Key Performance Indicators (KPIs).

Qualifications

• Extensive Experience: Deep knowledge of healthcare and legal processes within personal injury, including a working knowledge of medical records, legal documents, and HIPAA practices.
• Exceptional Organizational Skills: Superior follow-up, organizational, and document management skills, with a keen eye for detail and precision in filing.
• Communication Excellence: Fluent English at a C1 level or above is required, both written and verbal, with excellent interpersonal and customer service skills.
• Independent & Collaborative Spirit: The ability to work autonomously, follow instructions diligently, and seamlessly integrate into a team-oriented environment.
• Tech Savvy: Proficiency with Microsoft Office Suite or similar software and strong typing skills.
• Empathy & Professionalism: A compassionate approach to client interaction, coupled with the ability to maintain professionalism with attorneys, experts, and all stakeholders.
• Educational Background: A High School Diploma is required; a BS/BA in Business or equivalent experience is preferred, and a Paralegal certificate is a plus.

Requirements

• A minimum of two years of legal case management experience is preferred.
• Prior insurance industry experience is a plus.

Benefits

• Full, comprehensive paid training will be provided to ensure your success in this role.

Important Considerations

• Independent Contractor Status: This is an independent contractor role. You will be responsible for providing your own equipment and handling all self-employment taxes (Social Security, etc.) as per your country's laws.