[Hiring] Legal & Case Management Assistant @Job Duck

Role Description

Join Job Duck as a Legal Assistant and play a key role in supporting a growing law practice focused on client care and operational efficiency. In this position, you will serve as a central point of contact for clients while managing important case-related tasks such as medical records and case documentation. Your ability to communicate clearly, stay organized, and handle sensitive information with integrity will directly impact the firm’s ability to deliver quality service. This role is ideal for someone who thrives in a structured yet evolving environment, enjoys working independently, and takes pride in being dependable and detail-oriented. If you are a proactive professional with strong communication skills and a genuine commitment to helping others, this opportunity offers a meaningful and rewarding career path.

• Salary Range: 1150 USD to 1220 USD

Responsibilities include, but are not limited to:

• Ensure timely follow-up on case-related tasks
• Coordinate communication between clients and legal team
• Contact clients to gather information and provide updates
• Support overall case workflow and administrative functions
• Request, track, and organize medical records
• Answer incoming phone calls and assist clients with inquiries
• Maintain accurate and organized documentation for each case
• Manage and update case information within the case management system

Qualifications

• Prior experience in legal support or case management
• Familiarity with handling medical records and client communications

Requirements

• Location: Remote
• Timezone: Eastern Standard Time EST business hours
• Availability: Full time
• Industry: Legal, Personal Injury
• Software and tools: CRM: Neos
• Strong English proficiency with a clear, neutral accent
• Ability to handle client interactions professionally
• Comfortable working with sensitive and confidential information

Benefits

• Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America)
• Languages: English

Company Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!