[Hiring] Legal & Case Management Assistant @Job Duck

Role Description

Join Job Duck as a Legal Assistant and play a key role in supporting a growing law practice focused on client care and operational efficiency. In this position, you will serve as a central point of contact for clients while managing important case-related tasks such as medical records and case documentation. Your ability to communicate clearly, stay organized, and handle sensitive information with integrity will directly impact the firm’s ability to deliver quality service. This role is ideal for someone who thrives in a structured yet evolving environment, enjoys working independently, and takes pride in being dependable and detail-oriented. If you are a proactive professional with strong communication skills and a genuine commitment to helping others, this opportunity offers a meaningful and rewarding career path.

• Salary Range: 1150 USD to 1220 USD

Responsibilities include, but are not limited to:

• Ensure timely follow-up on case-related tasks
• Coordinate communication between clients and legal team
• Contact clients to gather information and provide updates
• Support overall case workflow and administrative functions
• Request, track, and organize medical records
• Answer incoming phone calls and assist clients with inquiries
• Maintain accurate and organized documentation for each case
• Manage and update case information within the case management system

Qualifications

• Prior experience in legal support or case management
• Familiarity with handling medical records and client communications

Requirements

• Location: Remote
• Timezone: Eastern Standard Time EST business hours
• Availability: Full time
• Industry: Legal, Personal Injury
• CRM: Neos
• Strong English proficiency with a clear, neutral accent
• Ability to handle client interactions professionally
• Comfortable working with sensitive and confidential information

Benefits

• Great Place to Work Certification every year since 2022

Work Shift

• 8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Languages

• English

Application Process

Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.