[Hiring] Legal Billing Specialist @K2 Services

Role Description

The Legal Billing Specialist is responsible for preparing timely, accurate billings for external clients, resolving complex invoice rejections, and ensuring compliance with client-specific billing guidelines. This role supports the full spectrum of billing operations, contributing to the design, implementation, and streamlining of billing policies and procedures.

The successful candidate will be customer-focused, creative, and solution-oriented, capable of managing multiple concurrent initiatives while delivering high-quality results. This position requires strong technical skills, attention to detail, and the ability to thrive in a fast-paced, collaborative environment. Extreme professionalism is required when interacting with clients and attorneys, as this role involves frequent and direct communication with both.

Responsibilities:

• Review and resolve rejected invoices due to errors such as Timekeeper/Rate issues, Incorrect Matter Billed, Missing PO Numbers, Budget discrepancies, Credential problems, and more.
• Perform prebill revisions, narrative clean-up, and time/expense entry corrections.
• Finalize invoices for key clients, including multi-matter and multi-currency billing.
• Manage write-offs, discount approvals, and apply unapplied or on-account funds.
• Generate manual invoices and resubmit LEDES files as needed.
• Set up new matters with appropriate task/activity codes and configure e-vendor platforms.
• Submit and update accruals and respond to billing status inquiries.
• Handle client-mandated Alternative Fee Arrangement (AFA) adjustments.
• Provide PDF copies of invoices/prebills, reprint/resend invoices, and update billing contacts or client addresses.
• Ensure urgent enforcement of client-specific billing guidelines and resolve high-value matter escalations.

Qualifications

• Legal billing experience with strong proficiency in Aderant preferred.
• Deep understanding of client billing guidelines and contractual arrangements preferred.
• Advanced Microsoft Office skills, especially Excel, Outlook, and Word.
• Exceptional attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Excellent communication skills—written, verbal, and presentation.
• Ability to thrive in a fast-paced, matrixed environment.
• Positive, customer-focused attitude with a commitment to accuracy and timeliness.
• Ability to manage multiple priorities and contribute to process improvements.
• Demonstrated professionalism in all client and attorney interactions.
• PREFERRED: Experience with legal billing e-vendors such as Legal Tracker, Tymetrix360, CounselLink, BillingPoint, Legal eXchange, etc.

Schedule

• Monday-Friday 8am-5pm Fully Remote

Compensation

• The Compensation range for this role is 22.00 to 29.00 USD hourly and may be eligible for an annual bonus.
• Actual compensation within that range will depend on the individual's location, skills, experience, and qualifications.