[Hiring] Lead Paralegal @Finch

Role Description

Lead Paralegals own attorney relationships, client communications, and the smooth progression of cases from sign-up to resolution. You’ll be the primary point of contact for both firms and clients, coordinating with the broader Legal Ops team to keep every case moving efficiently while ensuring the client experience is exceptional. You’ll provide regular updates, anticipate and remove bottlenecks, and ensure attorneys always have case information at their fingertips.

• Serve as the primary liaison between Finch, attorneys, and clients
• Maintain proactive communication with clients throughout treatment and the case lifecycle
• Provide detailed case status reports and updates to attorneys and firms
• Work with case managers, intake specialists, and demand reviewers to coordinate case progress
• Identify and resolve delays or issues before they affect outcomes

Qualifications

• 10+ years of paralegal experience, ideally in personal injury or high-volume plaintiff work
• Bilingual in Spanish and English (preferred)
• Highly organized, detail-oriented, and proactive in communication
• Ability to build trust quickly with attorneys and clients alike
• Understanding of the importance of both client experience and case velocity
• Able to work Central hours (CST) to support client needs

Benefits

• $85,000 – $125,000 annual salary + equity
• 100% coverage for health, dental, and vision
• 401(k) retirement plan
• In-office snacks, drinks, and daily team lunch and dinners
• Flexible PTO (we trust you to take the time you need)

Company Description

At Finch Legal, we believe in practicing what we advocate. As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.

We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.