[Hiring] Law Firm Virtual Assistant @Job Duck

Role Description

At Job Duck, we are seeking a dedicated and versatile Law Firm Virtual Assistant who thrives in a fast-paced, client-facing environment and enjoys wearing multiple hats. In this role, you will play a key part in supporting daily legal operations by managing intake, coordinating communications, and ensuring cases and schedules remain organized and efficient. You will interact directly with clients, helping create a smooth and professional experience from the first point of contact through ongoing case updates. This position is ideal for someone who is proactive, detail-oriented, and genuinely enjoys helping others while maintaining high standards of organization and accuracy. Your contributions will directly support a growing legal practice and help drive meaningful results.

• Monthly Compensation Range: From 1,142 to 1,220 USD

Responsibilities include, but are not limited to:

• Maintain organized digital filing systems and records
• Collaborate with the legal team to ensure timely case progression
• Support general administrative tasks to ensure smooth day-to-day operations
• Assist with e-filing and document submission processes
• Coordinate calendaring, scheduling, and appointment management
• Answer and direct phone calls while providing a professional and empathetic client experience
• Manage client intake by handling initial inquiries, vetting callers, and gathering relevant case information
• Maintain and update case files, ensuring all documentation is accurate and accessible
• Draft, edit, and organize legal and administrative documents

Qualifications

• 1-2 years of experience in legal support, administrative assistance, or client-facing roles inside a law firm
• Clear and professional verbal and written communication skills in English
• Strong interpersonal skills with the ability to provide excellent customer service and build rapport with clients
• Highly organized with strong attention to detail and ability to manage multiple priorities effectively
• Proactive and self-motivated, with the ability to take initiative and work independently
• Reliable and committed to long-term professional growth
• Comfortable handling phone calls daily in a client-facing capacity
• Ability to maintain confidentiality and handle sensitive information with discretion
• Adaptability and willingness to support both administrative and legal functions
• Strong time management skills and ability to meet deadlines consistently

Requirements

• Location and timezone: Remote, Eastern Standard Time (EST)
• Working Hours: Monday to Friday
• Expected call volume: Moderate (6-15 calls per day - may vary but won't be too high)
• Software and Tools Required:
• CRM: MyCase
• VOIP: Familiarity with VOIP systems required
• Other: Microsoft 365 and OneDrive, Adobe Acrobat, Excel
• Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America)
• Languages: English

Benefits

• Great Place to Work Certification every year since 2022

Company Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.