Role Description
The Internal Fraud Investigator is responsible for conducting internal investigations of employee fraud. Requires coordination with internal partners such as HR, Legal, and business line leadership.
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Monitors, detects, and investigates cases of internal employee fraud.
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Coordinate with HR, Legal, and business line leadership throughout investigations.
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Conduct complex case investigations, including:
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Transactions and system inquiries
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Email and chat
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Online activity
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Access card activity
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Surveillance video
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Workspace searches
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Interviews with employees and leadership
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Thorough documentation and detailed referrals to local, state, and federal law enforcement.
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Monitors trends in internal fraud and utilizes data analytics and investigation tools to detect fraud.
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Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures, including completion of required compliance training.
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Performs other duties and responsibilities as assigned.
Qualifications
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Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals or government regulations.
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Ability to read, analyze, and interpret financial reports and/or legal documents.
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Ability to respond in writing to customer complaints, regulatory agencies, or members of the business community.
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Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees in the organization.
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Ability to speak effectively before groups of customers or employees.
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Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
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Ability to effectively present information to top management, public groups, and/or boards of directors.
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Understanding of applicable regulations and compliance requirements.
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Strong organizational, problem-solving, and multitasking abilities.
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Effective communication and interpersonal skills; ability to conduct potentially confrontational interviews.
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Attention to detail and commitment to accuracy.
Requirements
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BS/BA Degree (4 year) from an accredited university/college.
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5+ yearsβ experience in bank fraud management.
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2+ years of experience conducting internal investigations, preferred.
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Proficiency in MS Office programs.
Company Description
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice.
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability, or any other legally protected classifications.