[Hiring] Immigration Case Assistant @Job Duck

Role Description

Join Job Duck as an Immigration Case Assistant and play a vital role in supporting a dynamic legal team by managing immigration case workflows and delivering high quality client support. In this position, you will contribute to the accuracy and efficiency of case preparation while ensuring a seamless experience for clients throughout the process. You will be responsible for:

• Organizing legal documentation
• Coordinating communications
• Assisting with critical filings that directly impact case outcomes

This role is ideal for a proactive, detail-oriented professional who enjoys working in a structured environment while staying responsive to client needs. If you are driven by purpose, value precision, and thrive in a collaborative setting, this opportunity offers both impact and professional growth.

• Compensation Range: $1,150 to $1,220

Responsibilities include, but are not limited to:

• Conduct legal research as instructed to support case preparation
• Schedule consultations and manage calendars effectively
• Manage email communications and ensure timely follow up with clients
• Draft immigration forms and prepare supporting legal documentation
• Manage immigration case files and maintain accurate, organized client records
• Maintain a high standard of professionalism and client service in all interactions
• Handle inbound and outbound communication, including message taking
• Support case package assembly and preparation for filing
• Triage client inquiries and determine appropriate next steps
• Draft recommendation letters and assist in preparing submission materials

Qualifications

• Bachelor of Law or related academic background preferred, without active attorney licensing requirement
• Previous experience in immigration law, legal support, or case management preferred
• Strong written English communication skills required
• Portuguese communication skills are a strong plus
• Strong organizational and time management skills with the ability to manage multiple cases simultaneously
• Excellent written communication and attention to detail in drafting legal and immigration documents
• Client focused mindset with strong interpersonal and relationship building abilities
• Proactive and solution-oriented approach to tasks and challenges
• High level of accountability, reliability, and commitment to team success
• Ability to handle sensitive and confidential information with professionalism
• Adaptability and ability to work in a structured but fast paced legal environment
• Capacity to follow instructions and support legal research when required

Requirements

• Availability to work within Pacific Time business hours
• Schedule aligned with 9:00 am to 6:00 pm operations

Benefits

• Work Shift: 9:00 AM - 6:00 PM [PST][PDT] (United States of America)
• Languages: English, Portuguese

Company Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!