[Hiring] FL Reinstatement/Billing Legal Assistant @McCalla Raymer Leibert Pierce LLP

Role Description

The role of the Legal Assistant (Foreclosure Billing, Payoff and Reinstatement) is to ensure the timely and accurate processing of all foreclosure related billing, payoffs, reinstatements and fees and costs quotes. The ideal candidate for this position will possess payoff/reinstatement and foreclosure experience. This is a vital role in our company and the ideal candidate will have to be well organized, possess a keen attention to detail, be a self-starter with excellent time management skills, and have excellent communication and follow up skills.

Duties & Responsibilities

• Handle the processing of all requests from borrowers and clients for payoff and reinstatement quotes.
• Review incoming payoff or reinstatement funds and ensure that funds are sent to the client via the required overnight process within 24 hours of receipt of funds.
• Handle client requests for fees and costs quotes.
• Review file for invoicing, create line items and attach backup documents.
• Effectively communicate with clients and borrowers to ensure excellent customer service and accuracy of requests.
• Create, manage and execute on fee approvals within internal case management system and all client systems.
• Appropriately maintain and process sensitive and confidential information.
• Will perform other duties and responsibilities as needed.

Supervisory Responsibilities

This job does not require the exercise of supervisory responsibilities.

Qualifications

• Associates or Bachelor’s Degree preferred but not required.
• At least one year of work experience in a Foreclosure Firm.
• Knowledge of foreclosure fees, payoffs and reinstatements is a plus.

Knowledge, Skills, & Abilities

• Must possess strong written and verbal communication skills.
• Fee Requests/Approvals with billing experience in a law firm that has a high transaction volume is preferred.
• Proficiency with Excel and other Microsoft products.
• BKFS, Vendorscape, SSE Portal and TEMPO experience preferred, but not required.
• Proficiency in Judicial foreclose process.
• Ability to manage and prioritize multiple projects.
• Overall good attitude and willingness to adapt to change.
• Must possess good organizational skills.
• Identifies and resolves problems in a timely manner.
• Balances team and individual responsibilities.
• Contributes to building a positive team spirit.
• Demonstrates accuracy and thoroughness.
• Looks for ways to improve and promote quality.
• Must be very analytical and have excellent problem solving skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Normal office working conditions, with quiet to moderate noise level within the work environment.

Note

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.