[Hiring] Family Law Intake Specialist @Job Duck

Role Description

At Job Duck, we are looking for a dynamic and client-focused Intake Specialist who thrives in a fast-paced legal environment and takes pride in creating a welcoming first impression for clients. In this role, you will be the primary point of contact, guiding prospective clients through the intake process with professionalism, empathy, and clarity. You will play a key role in supporting case flow by managing communications, scheduling, and administrative tasks that directly impact client satisfaction and firm efficiency. The ideal candidate is naturally personable, detail-oriented, and proactive, with a strong ability to multitask while maintaining a warm and approachable demeanor. If you enjoy meaningful client interaction and contributing to a smooth and organized workflow, this is an exciting opportunity to grow your career.

• Compensation Range: 1142 USD to 1220 USD

Responsibilities include, but are not limited to:

• Post content on social media on a weekly basis
• Perform conflict checks before onboarding new clients
• Draft and send engagement letters
• Schedule consultations and manage calendars
• Answer incoming phone calls and provide a welcoming and professional first impression
• Support overall administrative operations to ensure smooth client experience
• Open and maintain client files accurately
• Assist with billing-related processes
• Conduct client intake and gather necessary case information

Qualifications

• Schedule: 4-day work week, Monday through Thursday
• Working hours: 8:00 a.m. to 5:00 p.m. CST
• Location: Remote
• Industry: Legal services (Family Law)

Requirements

• CRM: Clio
• VOIP: Zoom Phone
• Microsoft 365
• Candidates must be comfortable handling client-facing responsibilities and administrative workflows in a legal setting

Benefits

• Work Shift: 8:00 AM - 5:00 PM [CST][CDT] (United States of America)
• Languages: English, Spanish

Company Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!