[Hiring] Executive Specialist, Claims @Crum & Forster

Role Description

The Executive Claims Specialist will handle a regular diary of primary and excess Cyber, Privacy, Media, Technology E&O, and Miscellaneous Professional Liability claims, and must have prior experience handling Cyber incidents and class action litigation. These claims involve a high degree of technical evaluation and often include complex issues. The Executive Specialist must analyze and resolve claims from a coverage determination through resolution, including:

• Assessing potential exposure in a timely and accurate manner
• Handling Incident Response, coverage investigation, regulatory investigations, litigation, and/or negotiation following cyber incidents

This position will add to a growing department and will report to an Executive Risk Claims Manager. It has a flexible workplace location for the right candidate, including the ability to work remotely or with a hybrid in-office/remote presence in various C&F offices.

What you will do for C&F:

• Accountable for the full handling and control of all claims/losses assigned, including:
• Timely coverage analysis and letter writing
• Investigation
• Incident response
• Evaluation
• Reserve adequacy and timeliness
• Diary maintenance
• Management of counsel and other vendors
• Reinsurance reporting
• Claim disposition
• Consistent prompt evaluation of potential exposure present as to all claims assigned
• Ability to adapt to changing circumstances as claims develop
• Segregate potentially significant claims possessing considerable exposure from straightforward claims
• Consider and formulate a possible resolution strategy at the earliest possible opportunity
• Claim presentations, both written and oral, will be required on a regular basis
• Superior customer service to all policyholders, agents, and others encountered during the claims handling process
• Market claim services and coordinate and participate in presentations to customers or potential customers
• Attend conferences at various locations in the United States at the request of management
• May work on special projects, as assigned

Qualifications

• 6+ years of experience handling cyber, privacy, media, and tech E&O claims preferred
• Juris Doctor highly preferred but not required
• Must possess multiple state adjuster licenses
• Demonstrated presentation skills
• Exceptional organizational skills
• Outstanding interpersonal skills
• Experience with Microsoft Office suite of programs

Requirements

• Travel required for occasional in-person attendance at mediations, settlement conferences, trials, and industry conferences

Benefits

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision
• Tuition reimbursement, industry-related certifications, and professional training
• A dynamic, ambitious, fun and exciting work environment
• Matching donation program, volunteer opportunities, and an employee-driven corporate giving program