[Hiring] Contracts Negotiator @Sophos

Role Description

We are looking for a Contracts Negotiator to join our Legal team, focused on negotiating and managing customer-facing commercial agreements across the Americas. This role works closely with our sales, channel, and business teams to move deals forward while protecting Sophos's interests. You will handle a high volume of negotiations across a range of deal sizes and customer types, from mid-market businesses to large enterprises. This is a commercial contracts role, not a practicing attorney position. Lawyers are welcome to apply, but a law degree is not required.

What You Will Do

• Negotiate customer agreements including subscription agreements, order forms, SaaS terms, MSA/SOW structures, amendments, renewals, and channel partner agreements across the Americas region.
• Review, redline, and negotiate customer paper (including procurement terms, DPAs, and security addenda) against Sophos's approved positions and playbooks.
• Partner with Sales, Deal Desk, and other business stakeholders to support deal velocity while managing commercial and contractual risk.
• Escalate issues that require legal judgment to in-house counsel, with clear summaries of the issue, business context, and recommended path forward.
• Maintain and help improve contract templates, fallback language, and negotiation playbooks.
• Track and manage a pipeline of active negotiations, ensuring timely turnaround and clear communication with internal stakeholders.
• Identify trends in customer pushback and work with the Legal team to develop scalable responses.
• Support process improvements in contract lifecycle management, including workflow tools and approval processes.

Qualifications

• 3+ years of experience negotiating commercial contracts, preferably in a technology, SaaS, or cybersecurity company.
• Demonstrated ability to read, interpret, and negotiate complex commercial agreements without direct supervision.
• Strong understanding of common commercial contract concepts: limitation of liability, indemnification, IP ownership, data protection, warranties, and termination rights.
• Familiarity with SaaS and subscription-based business models.
• Experience working with Sales teams in a fast-paced, deal-driven environment.
• Excellent written and verbal communication skills, with the ability to explain contract positions to non-legal stakeholders.
• Strong organizational skills and the ability to manage a high volume of concurrent negotiations.
• Comfort working across time zones in the Americas region.

Preferred Qualifications

• Experience negotiating with U.S., Canadian, and Latin American customers.
• Familiarity with government or public sector contracting in the Americas.
• Experience with contract lifecycle management (CLM) tools.
• Background in cybersecurity, IT infrastructure, or enterprise software.
• Paralegal certification, contract management certification (e.g., IACCM/WorldCC), or equivalent professional training.

Benefits

• Remote-first working model, with most employees working remotely.
• Employee-led diversity and inclusion networks that build community and provide education and advocacy.
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
• Global employee sustainability initiatives to reduce our environmental footprint.
• Global fitness and trivia competitions to keep our bodies and minds sharp.
• Global wellbeing days for employees to relax and recharge.
• Monthly wellbeing webinars and training to support employee health and wellbeing.

Salary Information

In the United States, the base salary for this role ranges from $124,000 to $206,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.