[Hiring] Compliance Oversight Manager @Monzo

Role Description

We’re looking for a Compliance Oversight Manager to join our second line of defence (2LoD). As part of the Compliance Assurance and Oversight Team, you’ll lead on Monzo’s cross-cutting compliance activities including:

• Whistleblowing
• SMCR
• Market Abuse
• Horizon Scanning
• Regulatory Change

You’ll also be expected to support delivery of wider assurance activity through targeted assurance reviews and compliance monitoring.

At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things.

🔑 You’ll play a key role by...

• Leading Monzo’s Whistleblowing (Speaking Up) process, including:
  • Supporting the Compliance Director and Whistleblowing Champion in dealing with confidential Whistleblowing matters
  • Liaising with Whistleblowers and subjects in a confidential manner
  • Triaging and investigating cases to completion
  • Maintaining the Whistleblowing Policy, process and training
  • Compiling periodic reporting to the Board on the effectiveness of Monzo’s Whistleblowing process
• Producing Compliance related reporting for Monzo’s Executive and Board Risk Committees, including compiling the monthly Compliance Report.
• Providing 2LoD oversight and SME advice on employee related Compliance matters, including SMCR and Conduct Rules, Market Abuse and Conflicts of Interest.
• Providing Compliance input on the creation and review of Conduct Risk related training for Monzo.
• Overseeing Monzo’s identification and management of regulatory change working with the Compliance Advice Team.
• Collaborating with the wider Compliance team in creating and updating compliance policies and procedures to reflect current regulatory requirements.
• Providing 2LoD support and oversight on Regulatory Breach and Incident management.
• Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance.
• Delivering continuous improvement to the function and helping to create a Compliance ‘centre of excellence’.
• Supporting delivery of wider assurance activity through targeted assurance reviews and compliance monitoring.

Qualifications

• Experience of leading Whistleblowing investigations, maintaining associated processes and providing Compliance expertise on employee related compliance matters.
• Experience of working in the compliance or audit function within a regulated financial services environment, including experience of investigation.
• Working knowledge of the FCA Handbook (particularly SYSC and SMCR).
• Working knowledge of the role of the Risk and Compliance function.
• Self-motivated, highly organised and focused on executing well.
• Able to work independently and with changing priorities with the ability to pivot to higher risk areas.
• Able to look at and improve existing processes to boost efficiency, including through use of new technology.
• Able to build strong, mutually respectful relationships with diverse teams.
• Genuine interest in the role of Compliance and recognition of the value of compliance being a competitive advantage in a business like Monzo.
• Excited about the future of banking and wanting to work with us to shape it.
• Excited about the opportunity to use data and technology to continue to grow how we ensure compliance.

Requirements

• Experience in compliance assurance and monitoring (beneficial).

Benefits

• £71,400 to £90,300 (depending on experience) + Incentive Awards tied to your performance + benefits.
• This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
• Flexible working hours and trust to work enough hours to do your job well, and at times that suit you and your team.
• £1,000 learning budget each year to use on books, training courses and conferences.
• Plus lots more!