[Hiring] Case Manager, Liability, Evidence & Claims @Finch Legal

Role Description

We are seeking an experienced Personal Injury Pre-Litigation Specialist to support case management from intake through settlement preparation. The ideal candidate has hands-on experience gathering and organizing liability evidence, conducting fault analysis, and managing ongoing communication with insurance carriers and government agencies.

This role also requires experience handling the full evidence and records collection process, including:

• Drafting and submitting FOIA and public records requests
• Obtaining police reports and supplemental narratives
• Securing dash cam/body cam footage and 911 audio
• Tracking outstanding records across jurisdictions
• Ensuring accurate documentation throughout the lifecycle of the claim

The ideal candidate is highly detail-oriented, organized, and energized by working in a fast-paced startup environment where processes are evolving and ownership is expected.

What You'll Do:

• Open insurance claims with all relevant carriers (liability, UM/UIM, med pay), send letters of representation, obtain claim numbers and adjuster assignments, and manage ongoing carrier communication including acknowledgment follow-up
• Draft and submit FOIA and public records requests to police departments, state agencies, and municipal offices; track request status, escalate non-responsive agencies, and ensure timely receipt of police reports, supplemental narratives, dash/body cam footage, and 911 recordings
• Request and track medical records, witness statements, scene photographs, and other essential evidence; implement systematic follow-up protocols to ensure timely receipt and flag non-responsive parties for escalation
• Conduct liability analysis from police reports, witness statements, and scene evidence; assess fault allocation, comparative negligence exposure, and evidentiary gaps; prepare comprehensive case packages for lead paralegals to draft settlement demands
• Analyze workflow inefficiencies in evidence collection and case setup processes, identify automation opportunities, and implement process improvements to reduce cycle time from intake to demand-ready status

Qualifications

• Experience in personal injury pre-litigation
• Experience drafting and managing FOIA / public records requests and obtaining police reports across multiple jurisdictions
• Experience opening claims, creating all coverage-related documentation, and managing relationships with insurance providers
• Experience conducting liability analysis and organizing evidence (police reports, photos, video, witness statements) into case-ready packages
• Attention to detail and excitement for a fast-paced startup environment

Benefits

• $60,000 – $85,000 annual salary + equity
• 100% coverage for health, dental, and vision
• 401(k) retirement plan
• In-office snacks, drinks, and daily team lunch and dinners
• Flexible PTO (we trust you to take the time you need)

Company Description

At Finch Legal, we believe in practicing what we advocate. As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.

We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.