[Hiring] Assistant Director For Market Regulation & Consumer Services @Arizona Department of Administration

Role Description

Under executive direction, this position serves as a key administrative leader directing the operational and policy functions of both the Consumer Affairs Division and the Market Conduct Division (encompassing Market Conduct Examinations and Market Analysis). Through subordinate supervisors, the position establishes division missions, strategic objectives, performance metrics, regulatory policies, and administrative rules.

This role serves as the agency’s primary subject matter expert and advocate for insurance consumer protection and market conduct practices. It involves high-level coordination with internal agency divisions, federal and state regulatory bodies, law enforcement, the National Association of Insurance Commissioners (NAIC), the Governor’s Office, and the State Legislature.

The role requires a high degree of knowledge in insurance and consumer protection matters, including the skills necessary to research novel issues. The role will require the review and analysis of pending and new legislation on matters related to the Division's functions.

Qualifications

• A Bachelor's degree from an accredited university or equivalent experience.
• At least 5 years of insurance experience in underwriting or claims handling, or in an insurance regulatory position.

Requirements

• Expertise in state and federal laws, rules, administrative and criminal procedures policies.
• Strong knowledge of the principles of management, organization dynamics, systems development, negotiation techniques.
• Knowledge of Arizona and national insurance market, industry concepts and practices.
• Knowledge of risks and risk mitigation methods in use by the insurance industry.
• Ability to establish and maintain effective relationships under contentious situations.
• Ability to analyze complex data and draw valid conclusions.
• Ability to supervise professional staff and resolve complex problems.

Benefits

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance.
• Life insurance and long-term disability insurance.
• Vacation plus 10 paid holidays per year.
• Health and dental insurance.
• Retirement plan.
• Sick leave.

Company Description

The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.

Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws and by providing information and assistance and to combat vehicle theft.