Technical Operations Engineer @Oracle
Information Technology
Salary unspecified
Remote Location
Employment Type full-time
Posted 1wk ago

[Hiring] Technical Operations Engineer @Oracle

1wk ago - Oracle is hiring a remote Technical Operations Engineer. 💸 Salary: unspecified 📍Location: Romania

Role Description

Are you ready to dive deep into the latest cloud technologies, and be part of a high-performing cloud operations team? If you’re an EU resident with a passion for cloud computing, strong interpersonal skills, and a desire to learn, this is your time to shine! Translate your industry knowledge into large-scale success with a tech leader.

Customers rely on Oracle Cloud Infrastructure (OCI) to power their business as they tackle some of the world’s biggest challenges. We’re looking for a Senior Technical Operations Engineer to support OCI’s sovereign realms in the EU. Join a team of dynamic, hands-on operations engineers and make your mark on the future of technology.

Responsibilities

What you’ll do:

  • Support OCI’s sovereign realms as part of a dynamic team with a broad knowledge of how Oracle’s cloud platform works.
  • Partner with customer support, service owners, and engineering teams around the globe to ensure high-quality service for customers across the EU.
  • Note: This role is not a Monday to Friday core hours role – it will involve working a 24/7 shift rotation, including nights, weekends, and public holidays.
  • Act as an internal point of contact for one or more sovereign realm(s).
  • Operate and perform maintenance for over 250 OCI services.
  • Monitor auto-cut alerts and troubleshoot through the use of runbooks.
  • Complete change requests to enable new functionality and maintain realm compliance.
  • Ensure timely resolution of incidents, service requests, and change requests.
  • Collaborate with global service and engineering teams.
  • Apply and improve incident and problem management processes to resolve major incidents.
  • Share knowledge and mentor other team members.
  • Suggest and document process improvements.

We also use:

  • Linux and Unix operating systems
  • Docker, Kubernetes, and Terraform
  • Scripting languages such as Shell, Perl, Python, Java, and Go

Qualifications

  • Reside in Romania
  • Technology related bachelor’s degree and/or equivalent work experience
  • A desire to learn and keep up with modern technologies
  • Knowledge of Linux and/or Unix operating systems
  • Knowledge of cloud computing concepts
  • Experience working in a mission-critical environment (Operations, Technical Support, NOC etc)
  • Experience executing tasks under change management procedures
  • Experience resolving auto-cut and manual alarms following runbooks
  • A focus on customer satisfaction

Requirements

  • This role is not a Monday to Friday core hours role. This will involve working a 24/7 shift rotation, including nights, weekends, and public holidays.
  • The role involves working 5 days a week (40 hours), including one weekend day per shift.
  • You will be assigned to a shift rotas of either (1) Sunday to Thursday or (2) Tuesday to Saturday.
  • There are three rotating shifts – early, late, and night.
  • On-call or overtime is not expected in this role, but you may be required to have overtime duties occasionally, based on business needs.

Benefits

  • A competitive salary with exciting benefits
  • Flexible and remote working so you can do your best work
  • Learning and development opportunities to advance your career
  • An Employee Assistance Program to support your mental health
  • Employee resource groups that champion our diverse communities
  • Core benefits such as medical, life insurance, and access to retirement planning
  • An inclusive culture that celebrates what makes you unique
Before You Apply
️
remote Be aware of the location restriction for this remote position: Romania
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Technical Operations Engineer @Oracle
Information Technology
Salary unspecified
Remote Location
Employment Type full-time
Posted 1wk ago
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️
remote Be aware of the location restriction for this remote position: Romania
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply ✓
Applied ✓
Sent Follow-Up ✓
Interview Scheduled ✓
Interview Completed ✓
Offer Accepted ✓
Offer Declined ✓
Application Denied ✓
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