[Hiring] Systems Engineer – Patch Management @World Wide Technology

Role Description

The Infrastructure Patch & Vulnerability Engineer is a mid-level technical role focused on strengthening infrastructure security posture through disciplined patching, vulnerability remediation, lifecycle management, and automation across Windows Server, Linux, VMware, and related enterprise infrastructure components.

In this role, you will help drive enterprise-wide patching and vulnerability management practices across the infrastructure estate, serving as a critical bridge between Information Security, Infrastructure Engineering, Operations, and application owner teams. You will help reduce risk by improving patch compliance, accelerating remediation of high-priority vulnerabilities, and ensuring infrastructure platforms remain secure, stable, supportable, and aligned to operational requirements.

Success in this position requires a strong technical foundation across enterprise Windows, Linux, and virtualization platforms, paired with a passion for automation, process optimization, and proactive security improvement. You will provide engineering-level support for infrastructure patching workflows, coordinate remediation activity across partner teams, improve reporting and governance, and continuously seek opportunities to automate repeatable patching, validation, and vulnerability response processes.

Qualifications

• Associate degree in Computer Science, Information Technology, or a related field with 3+ years of hands-on system engineering experience; OR equivalent technical experience (5+ years in enterprise OS administration).
• Strong operational knowledge and administration experience with both Red Hat Enterprise Linux (RHEL) and Microsoft Windows Server in an enterprise environment.
• Hands-on experience provisioning and managing operating systems across both on-premises infrastructure and public cloud environments, specifically Microsoft Azure.
• Hands-on experience executing enterprise patch management processes, interpreting vulnerability scan results, prioritizing remediation activity, and partnering with Information Security teams to reduce critical and high-risk infrastructure exposure.
• Demonstrated proficiency writing automation scripts or infrastructure code using at least two of the following: PowerShell, Ansible, Terraform, or Python.
• Solid working knowledge of core infrastructure primitives, including virtualization platforms such as VMware/vSphere, local and network storage configurations, TCP/IP networking, DNS, and Active Directory integration.
• Proven ability to support internal IT customer teams, communicate technical requirements clearly, and drive collaborative problem resolution.

Requirements

• Experience provisioning and supporting operating system images across additional cloud providers, including Google Cloud Platform (GCP) and Oracle Cloud Infrastructure (OCI).
• Hands-on experience utilizing enterprise-grade management, patching, virtualization lifecycle, and vulnerability tools such as Red Hat Satellite, Tanium, Tenable/Nessus, Microsoft management platforms, or VMware Lifecycle Manager.
• Proven track record of improving enterprise patch compliance, reducing vulnerability remediation backlogs, shortening patch cycle times, increasing automation coverage, or improving maintenance window predictability.
• Familiarity with AI-enabled tools, copilots, workflow assistants, or agentic automation platforms, with an interest in applying AI to infrastructure operations, patch planning, vulnerability analysis, documentation, reporting, and process optimization.
• Relevant technical certifications validating OS, Cloud, or Automation skills, such as RHCSA, Microsoft Certified: Azure Administrator, or HashiCorp Certified: Terraform Associate.
• Familiarity with ITIL processes, formal change management, maintenance window scheduling, and incident management frameworks.

Benefits

• Health (Medical & Prescription), Dental, and Vision Care
• Onsite Health Centers (MO & IL)
• Employee Assistance Program
• Wellness program
• Competitive Pay
• Profit Sharing
• 401k Plan with Company Matching
• Life and Disability Insurance
• Flexible Spending Accounts
• Tuition Reimbursement
• PTO & Holidays
• Parental Leave
• Medical Leave
• Military Leave
• Bereavement
• Day of Caring
• Family Planning Benefits
• Nursing Mothers Benefits
• Voluntary Legal
• Voluntary Supplemental Accident/Illness/Hospital
• Voluntary ID Theft
• Pet Insurance
• Employee Discount Program