[Hiring] Systems Engineer I @DYOPATH

Role Description

Ready to move beyond basic troubleshooting and strengthen your skills across systems, servers, access management, and client infrastructure? DYOPATH is seeking a Systems Engineer I who combines technical curiosity with outstanding customer service. You will help maintain client environments, monitor server performance, manage access, resolve connectivity issues, and support the dependable delivery of technology services.

Qualifications

• Associate degree required.
• Two years of experience in a networking or related technical field.
• Bachelor’s degree in information technology is preferred.
• A+ certification preferred.
• OEM equipment certifications preferred.
• Microsoft certifications preferred.
• Familiarity with ASTEA preferred.

Requirements

• Create and maintain user accounts, security access, and permissions for client workgroups and domains.
• Maintain familiarity with client hardware and operating systems.
• Monitor servers to identify performance concerns and troubleshoot issues.
• Install new server software, apply security patches, update existing applications, and remove unused software.
• Conduct backups and preventative maintenance for client systems.
• Respond to user connectivity concerns and resolve issues within the scope of the role.
• Escalate more complex technical problems to the appropriate higher-level engineer.
• Teach users how to operate equipment and use supported technology effectively.
• Assist with communications hardware installations and minor equipment repairs as part of training and development.
• Communicate clearly with leaders, teammates, and customers.
• Help build strong customer relationships and high levels of satisfaction.

Benefits

• Savings fund with a monthly 13% cap.
• Pantry vouchers equal to 9%, deposited monthly.
• Christmas bonus equal to 25 days of daily income.
• 12 vacation days after the first year.
• Anniversary bonus equal to 10 days of base salary.
• 40% vacation premium during the first year.
• Major medical insurance for you and your immediate family.
• Life insurance.
• Quarterly bonus opportunity.
• Marriage and bereavement time off.
• Maternity and paternity time off.
• Ergonomic chair.
• Monthly 250 MXN internet and electricity stipend.

Company Description

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.