[Hiring] Systems Administrator/Cloud Ops @01fefff2-76d9-4432-a688-ed1f0aaaff36

Role Description

This role keeps the identity, cloud services, servers, and networks our engineering, surveying, and design teams rely on secure and running. Identity is the control plane for everything else. Access, security, acquisition integration, and audit evidence all depend on one directory being authoritative. The company operates across six engineering firms and is consolidating them onto a single Microsoft 365 identity tenant.

This role works alongside the team’s senior systems engineer on identity, core cloud services, and day-to-day infrastructure operations. You will own routine administration, patching, monitoring, backup and data center operations, and take an active part in the tenant consolidation and in operating the result. The company currently runs three data centers, which are being consolidated as part of that program.

You will also provide second-level support to the engineering, surveying, and design staff who rely on these systems across offices and in the field, including the specialist applications their work depends on. The role is also the team’s backup for identity and the network. You will cross-train with the senior engineer to the point where either of you can run the environment while the other is out — cover that is tested, not assumed.

Qualifications

• Four or more years administering Windows Server, Microsoft 365 and cloud infrastructure, with hands-on patch management, backup, monitoring and physical data center operations, including migration and decommissioning.
• Working command of Entra ID or Active Directory, conditional access and multi-factor authentication.
• Hands-on experience with virtualization (VMware or Hyper-V) and enterprise backup.
• Solid networking fundamentals: TCP/IP, VLANs, DNS, DHCP, firewalls and VPNs.
• Scripting and automation capability — PowerShell at minimum — sufficient to avoid doing repetitive work by hand.
• The discipline to document work to a standard someone else can follow.
• The ability to explain technical issues clearly to non-technical staff.
• A valid driver’s license and the ability to travel to offices and data centers as needed.

Requirements

• Day-to-day operations, patching and the data centers.
• Perform routine administration across servers, virtualization (VMware or Hyper-V), cloud workloads, storage, backup and collaboration services, and execute the patch cycle across servers and cloud infrastructure with published currency reporting.
• Operate and maintain the company’s three data centers, and execute the data center consolidation program as it is sequenced.
• Monitor infrastructure health and capacity, respond to alerts, and escalate with useful diagnostic information rather than a restated alert. Take second-level escalation from the service desk on infrastructure issues.
• Execute and evidence backup restore tests on the published schedule, without prompting, and maintain the disaster recovery procedures they support.
• Support the consolidation of all operating companies into a single identity tenant, including mailbox, file and Teams migration.
• Administer Active Directory, Entra ID and hybrid identity, including Group Policy, DNS and DHCP.
• Run the identity lifecycle: joiner, mover and leaver processes that work reliably and produce an audit trail.
• Administer multi-factor authentication, conditional access and privileged access, including the documented, time-limited exception list.
• Maintain role and group design so that access is granted by role rather than by request history.
• Administer Microsoft 365 service configuration and health: Exchange Online, SharePoint Online, OneDrive and Teams.
• Maintain tenant-level security and compliance configuration in partnership with the Manager, Information Security & Compliance, including data loss prevention, retention and audit logging.
• Support the identity and tenant design of a segmented compliance enclave for federal work.
• Maintain LAN/WAN, firewalls, VPNs, switching and wireless across office locations, as the team’s backup for the network.
• Support secure remote access for hybrid and field staff.
• Manage endpoint protection and device management, and respond to and document security incidents.
• Take second-level escalation from the service desk on hardware, software and workstation issues.
• Support engineering and design applications — Autodesk (AutoCAD, Civil 3D), Bentley, Esri ArcGIS and Bluebeam.
• Image, deploy and retire workstations, CAD workstations, laptops and mobile devices.
• Execute the identity and collaboration workstream on acquisitions: directory assessment, coexistence, migration and cutover.
• Contribute to the identity section of the integration playbook and improve it after each deal.
• Automate provisioning, configuration and reporting rather than performing them by hand.
• Write and maintain runbooks, network diagrams and asset inventory to a standard where a competent peer — or the managed service provider — could operate the system without you present.
• Cross-train with the senior systems engineer so that cover for identity and the network is tested rather than assumed.
• Flag to IT leadership, in writing, any system that only one person can operate.

Company Description