[Hiring] System Analyst, Yardi - prior Yardi systems technical experience required @Welltower™ Inc. (NYSE:WELL)

Role Description

The Yardi Systems Analyst is responsible for supporting the technical administration, configuration, and integration of the Yardi Voyager platform and its associated modules. This role plays a key part in implementing new modules, supporting integrations, customizing reports, and maintaining security.

• Collaborate with business units to deliver efficient, best-practice solutions.
• Minimize unnecessary customizations and maintain alignment with system and business requirements.
• Strong skills in data analysis, reporting, and project coordination are essential.

Qualifications

• Bachelor’s degree in computer science, information technology, or related field, or equivalent work experience.
• Relevant certifications (ITIL, MS SC-300, AD DS, AWS IAM).
• Strong knowledge of the Yardi Voyager product suite with at least 3 years in a support capacity.
• 3-5 years of experience in technical support, help desk, or IT roles.
• Proficient troubleshooting skills with a solid understanding of web-based applications, SaaS products, and general IT systems.
• Agile, Six Sigma, or PMP certification strongly preferred.

Requirements

• Support technical administration of the Yardi Voyager system across the organization.
• Assist in planning, designing, and implementing Yardi solutions that align with business needs.
• Participate in current implementation efforts and assist senior team members.
• Develop an in-depth understanding of system design decisions, data structure, reporting requirements, and processes.
• Support integrations with ancillary systems using tools such as APIs and the Yardi ETL tool.
• Coordinate with the Yardi Account Management Team and Welltower senior leaders.
• Research, analyze, and help resolve software issues.
• Provide technical support to property operators.
• Use SQL scripts to improve reporting capabilities.
• Maintain documentation of user permissions, menus, and system security settings.
• Stay current on Yardi system updates and communicate relevant changes.
• Assist with testing, deployment, and documentation for enhancements.
• Support the development of data set processes and analyze large data sets.
• Identify opportunities for automation and assist in implementing process improvements.

Benefits

• Competitive Base Salary + Annual Bonus.
• Generous Paid Time Off and Holidays.
• Employee Stock Purchase Program – purchase shares at a 15% discount.
• Employer-matching RRSP Program.
• Tuition Assistance Program.
• Comprehensive and progressive Medical/Dental/Vision options.
• Professional Growth.