[Hiring] Sysadmin IT/HelpDesk @VulnCheck

Role Description

VulnCheck is looking for a Sysadmin IT/HelpDesk to own the internal IT experience for a fully remote team — from helpdesk support and onboarding/offboarding to the accounts, permissions, and device policies that keep the company running securely and smoothly. This position sits within the Information Security function and is a great fit for someone who wants hands-on ownership of real remote and local infrastructure, not just ticket triage.

• Own the internal experience:
• Be the first and best point of contact for every employee's IT needs, from their first day to their last.
• Provide day-to-day coordination and support to a growing team.
• Work directly with identity, device management, security tooling, and access control systems.
• Grow your impact:
• Help shape onboarding automation, access review processes, and IT documentation from the ground up.
• Work close to security:
• Partner directly with the VP of Information Security on access reviews, evidence collection, and least-privilege practices.
• Make day-to-day decisions that impact the security of the company.
• Serve as the primary point of contact for internal helpdesk requests:
• Troubleshoot hardware, software, account, and connectivity issues for a fully remote workforce.
• Own end-to-end employee onboarding and offboarding:
• Provisioning and deprovisioning accounts, devices, and application access.
• Manage user accounts, groups, and role-based permissions across core business systems:
• Identity provider, Google Workspace, cloud consoles, and internal tools.
• Administer and maintain endpoint/device management (MDM) policies:
• Ensure laptops and devices meet company security and compliance baselines.
• Develop and deliver internal training:
• New hire IT orientation, security awareness basics, and how-to documentation for common employee requests.
• Support light security operations:
• Periodic access reviews, evidence collection for compliance audits, and flagging anomalies for the VP of Information Security.
• Maintain accurate, up-to-date documentation for IT processes, account inventories, and asset tracking.
• Identify recurring pain points and propose small process or automation improvements to reduce manual, repetitive work.

Qualifications

• 2-4 years of experience in systems administration, IT support, or a helpdesk role, ideally supporting a remote or distributed workforce.
• Hands-on experience with user/account lifecycle management (onboarding, offboarding, access provisioning) across SaaS and cloud platforms.
• Familiarity with identity and access management concepts (SSO, role-based permissions, least privilege).
• Experience administering an MDM/endpoint management solution (e.g., FleetDM, Jamf, Intune, or similar).
• Comfort working with Google Workspace or a comparable business productivity suite.
• Strong written communication skills — able to write clear how-to documentation and training materials.
• Ability to work independently and manage competing requests in a remote-first, fast-paced environment.

Preferred Qualifications

• Exposure to AWS IAM or other cloud provider access management.
• Experience supporting compliance programs (SOC 2, Cyber Essentials, or similar) or working with compliance automation tools (e.g., Drata).
• Familiarity with basic scripting (Bash, Python, or similar) to automate routine account or device tasks.
• Prior experience building or improving onboarding/offboarding checklists or IT runbooks.

Benefits

• Unlimited PTO
• 401k plan with company match
• Comprehensive healthcare coverage
• Generous paid parental leave
• Remote friendly environment with flexibility
• Expense reimbursement for Cell Phone & Internet
• Ongoing professional development, coaching, and learning resources
• Opportunities for career advancement within a fast-growing team