[Hiring] SOC Analyst - Tier 2/3 @Infosight, Inc.

Role Description

We are looking for a SNOC Analyst Tier 2 or 3 to support overnight security and network operations monitoring for a managed services environment. This role is ideal for someone with hands-on IT, NOC, SOC, or managed services experience who is comfortable working independently during evening hours and following structured operational procedures.

This is a remote role with preference for candidates based in Hawaii due to schedule alignment. The analyst will support a 2:00 PM to 1:00 AM HST schedule, which aligns with 8:00 PM to 7:00 AM Eastern Time coverage. The position follows a 4-day workweek with 3 days off.

Key Responsibilities

• Review security and network alerts and validate event details.
• Create, update, and maintain accurate tickets with clear documentation.
• Document findings and escalate suspicious activity or service-impacting issues when required.
• Follow established runbooks and escalation procedures.
• Complete clear shift handoff notes for ongoing visibility and continuity.
• Work with SIEM platforms, EDR/XDR tools, Microsoft security tools, ticketing systems, remote monitoring tools, and basic network monitoring platforms.

Qualifications

• Previous experience in IT support, NOC operations, cybersecurity monitoring, managed services, or SOC alert triage.
• Experience with Microsoft 365, Microsoft Sentinel, Splunk, SentinelOne, CrowdStrike, firewall logs, phishing triage, endpoint alerts, VPN alerts, device availability monitoring, or network connectivity troubleshooting.

Requirements

• Strong attention to detail and accurate documentation habits.
• Clear written communication and reliable shift handoff practices.
• Ability to follow escalation procedures and structured operational workflows.
• Comfort working independently during evening hours.
• Ability to identify potential issues, communicate clearly, and take ownership of assigned shift responsibilities.

Preferred Qualifications

• Security+, Network+, CySA+, SC-200, AZ-500, or equivalent hands-on experience.
• Basic understanding of networking, Windows systems, Microsoft 365, endpoint security, common cyber threats, alert triage, network troubleshooting, and ticket documentation.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Training & development
• Tuition assistance
• Vision insurance