[Hiring] Senior IT Systems Engineer @Midnite

Role Description

As a Senior IT Engineer, you'll play a key role in building and supporting the technology that powers Midnite. Reporting to the Head of IT, you'll help shape and improve our internal IT services, enabling teams across the business to do their best work. From managing core SaaS platforms to driving automation and supporting the secure adoption of AI, you'll have the autonomy to make a real impact while helping our IT environment scale alongside the business. This isn't a role hidden behind a ticket queue. You will be hands-on, driving innovation and helping Midnite stay one step ahead.

• Build and maintain Midnite's SaaS infrastructure (Google Workspace, M365, Slack, n8n, Iru, Notion)
• Provide 2nd and 3rd line technical support for our corporate IT infrastructure
• Support the global onboarding and offboarding of staff
• Author and maintain internal documentation, policies and end user help articles
• Automate processes and workflows within IT and across Midnite
• Act as a trusted partner to support the secure adoption of AI and AI enabled workflows
• Remotely manage network infrastructure in our offices
• Support the continual improvement of Midnite's security posture and take an active role in responding to EDR system notifications

Qualifications

• 5+ years of experience supporting end users across macOS and Windows devices
• Experience supporting remote teammates and remote offices
• Expert understanding of modern MDM/UEM platforms and zero touch deployments
• Ability to package and deliver custom software and scripts via MDM platforms
• Hands-on experience supporting and implementing workflow automation tools
• Proven experience managing hybrid Google Workspace and M365 environments
• Exceptional communication skills with the ability to build rapport and explain complex technical concepts to non-technical audiences
• Deep understanding of administering and troubleshooting Single Sign On technologies such as OAuth, SAML and OIDC
• Previous experience maintaining corporate IT services built on Google Cloud Platform (or similar cloud hosting environment)
• Hands-on experience in designing and installing office networks (Unifi preferred)
• Ideally has experience working in a regulated environment or high growth startup

Benefits

• Private health insurance with zero excess, including optical cover and optional dental
• Income protection to protect your earnings and give you peace of mind
• Tenure holiday policy: After three years you receive an extra two days leave, increasing to 30 days annually after five years
• Flexible working and a fully supported home office setup so you can do your best work from home
• Nursery salary sacrifice scheme helping parents save thousands each year on nursery fees
• Salary sacrifice schemes for tech and holidays so you can spread the cost of the things you want
• Retail discounts and subscription perks across a wide range of brands
• Quarterly team socials to connect, celebrate and have fun together

Company Description

At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders. We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.