[Hiring] Senior IT Engineer, Automation @Horizon3

Role Description

We’re looking for an IT Engineer who looks at every process as an opportunity to automate. If you’ve ever looked at your coffee machine and thought, “I wish I could run a bash command to make my morning cup” and then made it happen, you’re who we’re looking for.

You will be the primary owner of the IT automations that keep our operations running. Whether that means Workato recipes, Okta Workflows, Agentic Support flows, or really cool crons, you will run the automation backbone of the whole of IT. You will take it over from day one and keep it running without failures. Then you will make it better. You will build quick wins that give hours back to IT, create workflows that remove manual steps, and start moving IT configuration, infrastructure, and identity into code that is versioned, reviewed, and repeatable.

This is a senior, hands-on role on the IT Engineering team. You will set your own priorities, work with little supervision, and partner with Security Operations and IT Business Applications wherever your work touches theirs.

This role will be responsible for:

• Owning onboarding, termination, and device logistics automation end to end: keeping every flow healthy, finding the root cause of every failure, and fixing it for good.
• Running the IT Workato workspace, including recipes, connections, error handling, and alerts.
• Building the safety net: runbooks, monitoring, and a clear failure response for the IT flows that cannot break.
• Building workflows in Okta and Rovo/Jira that remove manual steps from IT processes.
• Laying the foundation for IT as code: a repository, cloud-hosted in-house tooling, and Terraform, CI/CD, and linters, with Python and Bash to tie it together.
• Partnering with Security Operations on access scoping, termination timing, and cloud approval, and with Business Applications on platform-level Workato access and limits.
• Taking over from the engineer who runs these flows today through a partnered hand-off. Ownership transfers when you start, and runbooks and peer review back you up.
• Holding a reliability bar of 99% or better each calendar month.
• Reporting on flow reliability, failures, and their causes to IT leadership.
• Demonstrating a commitment to integrity, process improvement, and customer satisfaction.

Qualifications

• Must have hands-on experience building and running automations in a workflow or integration platform. Workato is preferred, and tools such as Zapier, Tines, or Okta Workflows are equally welcome.
• Must have experience writing Python to automate business or IT processes, including calls to REST APIs.
• Must have a habit of finding root causes: you add error handling and alerts so failures show up before people notice them.
• Must have working knowledge of APIs, webhooks, and data mapping between systems.
• Must be able to write runbooks that another engineer can use to run and repair a flow, and to turn a business process into working automation with Security, People, and IT partners.

Requirements

• Practical experience or a Bachelor’s degree in Information Systems, Computer Science, or a related field.
• 5+ years of experience in IT engineering, systems engineering, or automation engineering.
• DevOps experience is a bonus.
• Experience supporting a distributed or remote-first workforce.
• Prior experience owning an automation platform or critical workflows with little supervision.

Required Tech Stack Experience

• Workato (or a similar automation platform, such as Zapier, Tines, or Okta Workflows).
• Python or Bash.
• REST APIs and webhooks.
• Collaboration platforms (e.g., Slack, Google Workspace).

Benefits

• Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
• Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
• Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
• Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence.
• Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave.

Travel Required

We are a fully remote company, and this job may require up to 10% of travel to be successful.

Compensation and Values

At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.

In accordance with various State’s transparency regulations, we provide the following salary range information for this position:

• Base salary range $142,718 - $161,904 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.
• Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.

You Belong Here

Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law.

Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth.

We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Application Note

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.