[Hiring] Senior IT & Business Continuity Manager @Givebutter

Role Description

We're looking for a hands-on, solutions-oriented Senior IT & Business Continuity Manager to own Givebutter's IT operations and compliance program and become a true operational partner across the business. As our first in-house IT hire, you'll report to our VP of Engineering and work closely with our Sr. Platform Engineering Manager, our Chief of Staff, and our People team to ensure every Butter Slice has the tools, access, and support they need to do their best work.

This role has a clear scope:

• Approximately 70% IT operations (device management, SaaS administration, identity lifecycle, onboarding/offboarding)
• Approximately 30% GRC and compliance project management

We're also hiring a dedicated Security Engineer who will own the technical security posture of our production systems — cloud infrastructure hardening, fraud prevention, and incident response. Your lane is the IT and GRC layer: keeping the business tooled up, access controls clean, and our compliance certifications (SOC 2, ISO 27001, and PCI) moving forward through Vanta, our GRC platform.

We want to hear from people who…

• Take ownership and love building from zero.
• Are deeply curious and proactive.
• Balance security with usability.
• Communicate clearly and empathetically.
• Embrace new technology thoughtfully, especially AI.
• Can meet anyone where they are.

Responsibilities

• Own all IT operations end-to-end: device procurement & management, SaaS administration, and identity & access management.
• Administer our Mobile Device Management (MDM) platform and maintain a healthy, secure fleet of Mac and Windows devices.
• Manage core business tools like Google Workspace, Slack, Notion, 1Password, and more — and evaluate new ones as we grow.
• Lead IT onboarding and offboarding so every new hire has a great Day 1 (and every departure is handled cleanly).
• Own our Notion workspace as a core IT system: manage permissions and access controls, maintain structural integrity as we scale, and partner with teams to ensure it stays organized, useful, and secure.
• Stay ahead of AI tooling: evaluate, pilot, and govern AI tools across the business.
• Build and maintain IT documentation and self-service resources that actually empower teammates to help themselves.
• Implement and maintain IT security fundamentals in close partnership with the Security Engineer.
• Own Vanta, our GRC platform — manage our compliance posture, track controls, coordinate evidence collection, and project manage our SOC 2, ISO 27001, and PCI certification programs end-to-end.
• Manage our current third-party IT partner (Mann) while building toward transitioning support in-house over time.
• Serve as the go-to for troubleshooting and support.
• Think proactively: identify gaps before they become problems.

Qualifications

• 5+ years of IT experience, ideally at a high-growth startup or remote-first SaaS or fintech company.
• Proven ability to build from scratch.
• Hands-on experience with a GRC tool — Vanta strongly preferred.
• Familiarity with SOC 2 and at least one of ISO 27001 or PCI DSS.
• Strong project management instincts.
• Hands-on experience administering Notion at scale.
• Familiarity with AI tools and how they're being adopted in the workplace.
• Strong communicator who can translate technical concepts.
• Security-minded and pragmatic.
• Experience managing a Mac-heavy, fully remote team.
• Someone who genuinely cares about the people they support.

Benefits

• Remote Work: Work remotely from one of our 10 hubs.
• Health Insurance: 100% coverage for Medical, Dental, and Vision insurance for employees.
• Dependent Care Coverage: 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
• Mental Health: Access to a TalkSpace membership.
• 401k: 3% match for all eligible employees.
• Vacation and Holidays: Flexible PTO policy with uncapped vacation days.
• Wellness Week: One week each summer for rest and recharge.
• Parental Leave: 12 weeks of paid leave for all parents.
• Family Care Support: Company-paid UrbanSitter membership plus care credits.
• Home Office Stipend: Company-sponsored expenses for home office upgrades.
• Coworking Stipend: Monthly stipend for coworking spaces or cafés.
• Charitable Giving: Employees encouraged to donate up to $50/month.
• Professional Development: Learning and development reimbursement opportunities.
• Love What You Do: Mission-driven company serving the charitable sector.

Interview Process

• Recruiter Screen: A 30-minute conversation to learn more about your background.
• Hiring Manager Interview: A deeper dive into your relevant experience.
• Assessment: Varies based on the role, could involve a live coding session or case study.
• Values Interview: Focused on how you align with our core values.
• References: We connect with a few folks you’ve worked closely with.
• Offer: If all goes well, we’ll move to the offer stage!