[Hiring] Senior IT Administrator @Syllo

Role Description

Own our company-wide IT infrastructure and power AI-driven support across a fast-scaling team.

• Manage our hardware fleet, identity and access management, device provisioning workflows, and SaaS applications.
• Ensure our distributed team remains secure, productive, and supported.
• Leverage modern AI capabilities to scale internal IT support, automate issue reporting, and integrate new AI workflows.
• Work closely with Security Engineering to maintain ISO 27001 and SOC 2 compliance standards.
• Bring strong technical judgment, proactive problem-solving, and a dedication to creating a smooth, secure employee experience.

Qualifications

• Proven experience as a senior or primary owner of corporate IT in a remote or distributed tech environment.
• Practical habits around using AI tools to streamline support, automate routine tasks, and troubleshoot software integrations.
• Hands-on experience administering identity providers (Okta, Google Workspace, Entra ID) and device management platforms (Jamf, Kandji, Intune).
• Experience supporting SOC 2 Type II or ISO 27001 audits and a clear understanding of acceptable audit evidence.
• Track record of running seamless onboarding and equipment logistics during periods of rapid hiring.
• Experience managing MSP relationships, contract renewals, and vendor budgets effectively.
• Ability to solve team IT challenges quickly while maintaining strong security and compliance standards politely.

Requirements

• 5+ years of corporate IT experience, including time as a senior or sole owner of the IT function in a fast-growing environment.
• Practical experience or strong proficiency leveraging AI tools to automate IT workflows, report issues, and support team tool integrations.
• Hands-on experience administering an identity provider (Okta, Google Workspace, or Microsoft Entra ID) and an MDM platform (Jamf, Kandji, or Intune).
• Proven experience supporting SOC 2 Type II or ISO 27001 compliance frameworks and audit processes.
• Experience managing IT operations for a remote-first or distributed workforce.
• Relevant industry certifications (e.g., CompTIA, Okta, Jamf, Microsoft) are a strong plus.
• Bachelor's degree or equivalent practical experience.

Benefits

• Competitive base salary + equity options. Range: $140k to $180k
• Medical, dental, vision, and voluntary insurance options.
• Vacation, sick leave, and paid holidays.
• Access to benefit counselors and fitness class reimbursements.