[Hiring] Senior Desktop Engineer @Govcio LLC

Role Description

GovCIO is currently hiring for a Senior Desktop Engineer. This position will be a fully remote position.

• Provides Tier 3 support for other EPA teams on end-user HW (desktops, laptops, mobile devices), along with deskside and dispatch support services at required EPA locations to augment deskside support teams as needed.
• Manages and deploys specialized SW and/or configurations for EPA end-users.
• Assists Enterprise Engineers with patching and updating EPA-approved applications.
• Coordinates with Tier 4 vendors as needed.
• Coordinates with local stakeholders to customize activities at the local level.

Qualifications

• Bachelor's with 5 - 8 years desktop engineering experience (or commensurate experience).
• Tools experience required: SCCM/MECM.
• Experience managing customer requests and expectations.
• Strong communication skills with the ability to interact effectively with stakeholders at all levels of the organization.
• Clearance Required: Ability to maintain a public trust clearance.

Requirements

• Experience with BeyondTrust Endpoint Privilege Manager is preferred.
• Experience with Microsoft Endpoint Configuration Manager preferred.
• Experience with ServiceNow.
• Experience with BeyondTrust EPM.
• Experience with Microsoft Defender.
• Project management experience a plus.

Benefits

• Posted Salary Range: USD $81,850.00 - USD $110,000.00 /Yr.