[Hiring] Principal Enterprise Architect @Shell

Role Description

As Principal Enterprise Architect for Global Lubricants, Customer Operations, Low Carbon Solutions and CRM, you will play a pivotal role in shaping the digital backbone of Shell’s Downstream Customer & Renewables business. This is a senior leadership position within the Downstream & Renewables Architecture Leadership Team, where you will define and drive enterprise-wide architecture strategy across multiple critical domains. You’ll ensure our technology landscape is integrated, scalable and future-ready - enabling business growth, enhancing customer experience, and accelerating the energy transition.

What you’ll be doing

• Shape strategy and set direction
• Own the architecture for key business domains
• Define and deliver target architectures and roadmaps
• Drive high-quality design and engineering alignment
• Ensure strong data, integration and platform architecture
• Provide leadership across architecture communities
• Tackle complex, high-impact challenges
• Influence senior stakeholders and governance decisions
• Provide oversight on major programmes

Qualifications

• Proven enterprise architecture leadership
• Strong technology depth in CRM and digital platforms
• Business domain understanding
• Strategic influence and stakeholder engagement
• Exceptional problem solving and leadership capability
• People leadership and capability building

Requirements

• Deep experience working across multiple business domains, shaping and delivering enterprise architecture at scale.
• Hands-on knowledge of platforms such as Salesforce and/or Dynamics, alongside expertise in integration, data architecture and cloud technologies.
• Experience across areas such as customer operations, commercial platforms, or energy/value chains (e.g. lubricants or low carbon solutions) is highly desirable.
• A track record of influencing senior stakeholders and operating effectively in complex, multi-portfolio environments.
• Strong strategic thinking, the ability to navigate ambiguity and a reputation for delivering high-impact outcomes.
• A passion for coaching and developing architecture talent, acting as a role model for architecture excellence.

Benefits

• Work with talented, committed people on one of the most important challenges facing our planet.
• Opportunity to develop the skills you need to grow in an environment that values honesty, integrity, and respect.
• Balance your priorities as you become the best version of yourself.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Flexible working hours, and the possibility of remote/mobile working.
• Competitive starting salary and annual performance-related salary increase.
• Paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world.
• Diverse career opportunities in national and international teams.
• Access to a wide range of training and development programmes.