[Hiring] Network Technician @Agama Solutions

Role Description

• Leverage technology to monitor and manage the Department's network continuously to identify and address any performance issues, bottlenecks, or security threats.
• Perform ongoing maintenance tasks to include, but not limited to, installing patches, updates, and security fixes to keep the network up-to-date and secure.
• Assist with configuration changes to firewalls, intrusion detection and prevention systems, virtual private networks, and the development of security policies and procedures.
• Assist with the configuration and optimization of routers, switches, and access points to ensure efficient and reliable operations.
• Assist with the development and implementation of strategies for migration from On-premises to Cloud Network.
• Analyze and manage network performance and provide the Department with weekly reports, per section 4.3, Weekly Reports, of this SOW.
• Work with the Department to develop disaster recovery plans to ensure network resilience in the face of disasters or disruptions.
• Provide around-the-clock support.
• Provide consultation relating to technology trends, network architecture, and strategic planning.

Qualifications

• Possess excellent verbal communication skills and the ability to interact professionally with a diverse group of individuals including, but not limited to, the following: executives, managers, and subject matter experts.
• Possess excellent technical writing skills, including the ability to write complex reports, plans, and briefings.
• Possess strong organizational skills.
• Understand Department requirements under Chapter 282, Florida Statutes.
• Understand how to maintain the confidentiality of records.
• Have a deep understanding of networking technologies, including LAN, WAN, routing, switching, firewalls, VPNs, and wireless networks.
• Possess a proven track record of successfully managing networks for clients in diverse industries.
• Be well-versed in implementing and managing security measures, such as firewalls, intrusion detection systems (IDS), intrusion prevention systems (IPS), and virtual private networks (VPNs).
• Have experience working in Azure or similar cloud platforms, including developing and implementing security plans and migration strategies.
• Have experience provisioning resources in the Cloud (Virtual machines, databases, networking components, storage).
• Have experience configuring virtual networks (setting up subnets, security groups, network traffic routing).
• Have experience configuring access controls in Azure Active Directory or equivalent.
• Be adept at utilizing network monitoring tools and analyzing network performance metrics to identify and address issues proactively.
• Be able to communicate technical concepts to non-technical individuals, understand client requirements, and provide timely updates and reports.
• Possess industry certifications, such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA Network+, and Juniper Networks Certified Internet Associate (JNCIA), among others.