[Hiring] Network Automation and Platform Specialist @Kyndryl

Role Description

We are looking for a proactive infrastructure professional who enjoys solving complex problems, working across teams, and improving the reliability and efficiency of enterprise platforms.

This role is not focused on a single technology. Instead, you will be responsible for the lifecycle, modernization, automation, and operational excellence of platforms that support network operations, observability, identity services, and infrastructure management.

Success in this role requires strong technical skills, but equally important is the ability to understand business impact, navigate ambiguity, identify risks early, and drive solutions across multiple stakeholders.

What You Will Do

• Responsible for the health, modernization, automation, and continuous improvement of critical infrastructure platforms.
• Contribute to current projects by analyzing problems and tech issues, offering solutions, and testing, modifying, automating, and integrating systems.
• Help shape the future of the platforms and services under your responsibility.
• Involved at the earliest stages of a project to determine feasibility and assess risks.

Responsibilities

• Evaluating technical challenges and determining the best path forward.
• Analyzing business, operational, and technical requirements.
• Identifying technical, operational, and timeline risks early in the project lifecycle.
• Designing, testing, integrating, and automating solutions across multiple platforms.
• Supporting application onboarding, migrations, upgrades, and platform transformations.
• Contributing to platform integrations using APIs, automation frameworks, and Infrastructure as Code principles.
• Defining platform roadmaps and modernization strategies.
• Driving continuous improvement initiatives that enhance reliability, scalability, security, and operational efficiency.
• Managing platform lifecycle activities, including upgrades, migrations, vendor support, and decommissioning.
• Improving automation capabilities and reducing operational complexity.
• Supporting compliance, audit, vulnerability remediation, and security initiatives.
• Working with leadership and partnering teams to ensure technology investments align with business objectives.

What Success Looks Like

• Proactive problem solvers who take ownership of outcomes, not just tasks.
• Comfortable navigating ambiguity and complex environments.
• Build strong relationships across technical and business teams.
• Think strategically while remaining hands-on when needed.
• Balance technical excellence with operational and business priorities.
• Continuously seek opportunities to improve platforms, processes, and customer outcomes.

Who You Are

• Candidates typically come from one or more of the following backgrounds:
  • Platform Engineering
  • Infrastructure Engineering
  • Network Engineering with automation experience
  • DevOps Engineering
  • Site Reliability Engineering (SRE)
  • Enterprise Monitoring and Observability
• Experience with the following technologies is highly valued:
  • Windows Administration
  • Linux Administration
  • Ansible / AWX
  • ServiceNow integrations
  • GitHub / GitLab
  • REST APIs
  • Infrastructure as Code
• Experience supporting vulnerability management, security remediation, penetration testing, audit readiness, and compliance requirements.
• Familiarity with DevOps practices and CI/CD pipelines for network provisioning.
• Knowledge of Azure cloud hosting architecture; experience with AWS is a bonus.
• Working knowledge of Windows and Linux operating systems sufficient to support vendor-hosted and appliance-based network management platforms.
• Experience consuming and developing REST API integrations.
• Ability to apply general rules to specific problems to produce conclusions and responses.
• Ability to communicate effectively, both verbal and written.
• Strong process improvement experience.

Preferred Technical and Professional Experience

• Experience developing production-grade Python automation solutions.
• Experience with Cisco Management tools such as Cisco ISE, Catalyst Center, CMX, Prime.
• Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain.
• Working knowledge of enterprise networking concepts and network management platforms.
• Exceptional judgment and decision-making abilities.
• Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Strong analytical and problem-solving skills with high attention to detail.
• Experience integrating enterprise platforms through REST APIs.
• Experience working with cloud-hosted application architectures.
• Experience managing vendor-supported applications and appliances.
• Experience with application lifecycle management, upgrades, migrations, and decommissioning.
• Experience supporting platform modernization initiatives.

What You Can Expect

• Your career with us isn’t just a job—it’s an adventure with purpose.
• We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow.
• From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day.
• We’re here to champion your journey with powerful tools to chart your career path and personalized development goals.
• You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities.
• You’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.