[Hiring] Middle System Administrator @TechMagic

Role Description

We are looking for an experienced System Administrator who will efficiently support the company's IT infrastructure and partially perform network administrator functions. This is a full-time position based in our Lviv office.

Key Responsibilities

• User technical support:
  • Administration and support of macOS and Windows devices;
  • Diagnosing and resolving hardware and software issues on laptops/MacBooks;
  • Setting up workstations and issuing equipment to new employees.
• Network infrastructure administration:
  • Configuration and support of Ubiquiti (UniFi) equipment — access points, switches, VLANs;
  • Administration of Cisco network equipment;
  • Ensuring stable operation of the local network and internet connection.
• Device management systems administration:
  • Working with ManageEngine, MDM, Microsoft Intune, Jamf — deployment, policy management, updates;
  • Centralized management of the company's device fleet.
• Monitoring and logging systems administration:
  • Configuration and support of Zabbix, Wazuh;
  • Log analysis, incident detection and response.
• License management:
  • Tracking, renewal, and control of software licenses.
• Jira/Confluence administration:
  • Managing users, access rights, projects, and workflows.

Qualifications

• 3+ years of experience as a System Administrator;
• Advanced user and administration experience with Google Workspace, Slack;
• Experience with macOS and Windows devices;
• Experience with device management and administration systems (ManageEngine, MDM, Intune, Jamf);
• Skills in administering Jira/Confluence;
• Readiness for multitasking and ability to make quick decisions;
• Strong communication skills and a high level of self-organization;
• Understanding of basic information security and information hygiene standards;
• At least Intermediate level of English;
• Experience with network equipment: configuration, firmware upgrades/updates, understanding of DNS and DHCP server principles.

Requirements

• Experience administering monitoring/logging systems (Zabbix, Wazuh);
• Experience with license management;
• Skills with cloud platforms (AWS);
• Experience with Claude Code (MCP connectors, API).

Interview Stages

• Call with a recruiter;
• Interview with the Head of Support and Infrastructure and a recruiter;
• Interview with the CEO of the company.

Benefits

• Opportunity to work with international clients;
• Work from anywhere (fully remotely or in our office);
• Paid vacations and sick-leaves, additional days-off, relocation bonus;
• Wellness: Medical insurance/ sport compensation/ health check-up+flu vaccination at your choice;
• Education: regular tech-talks, educational courses, paid certifications, English classes;
• Fun: own football team, budget for team-lunches, branded gifts;
• One of the best IT employers in Lviv (or IT service companies in Ukraine) based on DOU rating.