[Hiring] Mainframe Environment Operations Engineer @Truist

Role Description

Builds and supports enterprise mainframe environment technologies to enable scalable, secure, resilient, and reliable application testing and business operations. Applies technical knowledge, skills, and automation to recommend solutions, optimize test environments, batch processing, test-data operations, change control, performance, and capacity, and achieve availability, security, reliability, SLA, and operational targets within the team area of responsibility.

• Builds and designs enterprise infrastructure technology platforms and systems across various environments, such as cloud, network, database, storage, platform, computing, and/or middleware domains.
• Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
• Collaborates with cross-functional teams to integrate new technologies and continuously improve infrastructure standards and processes.
• Troubleshoots and resolves moderately complex technical issues impacting infrastructure performance and reliability.
• Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
• Deploys infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
• Proactively contributes to technical innovation efforts and advancement of infrastructure capabilities.
• Works with technical project teams to support infrastructure deliverables and solutions.
• Makes adjustments or recommends enhancements in technical systems and processes to improve effectiveness of area of responsibility.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, a related field, or equivalent education, related training, and work-related experience.
• Minimum of 3 years of professional experience in infrastructure engineering.
• Understanding of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

• Working knowledge of IBM z/OS mainframe environments, including JCL, COBOL, REXX, DB2, CICS, and batch processing.
• Experience supporting mainframe test environments, test-data operations, change control, incident resolution, and operational recovery.
• Knowledge of automation, monitoring, security, risk management, change management, and technology governance practices.
• Strong analytical, troubleshooting, communication, documentation, and collaboration skills.
• Experience with CA-ESP/ESP, ChangeMan, ServiceNow, SharePoint, and related enterprise operational tools.
• Experience with test-data refresh, data movement, masking, validation, and environment management.
• Supporting mainframe upgrades, application migrations, disaster recovery/business continuity, capacity management, and environment modernization.
• Performing root-cause analysis and implementing permanent corrective actions for recurring batch and environment issues.
• Supporting large-scale, SLA-driven technology environments, preferably within financial services.

Benefits

• Medical, dental, vision, life insurance, disability, accidental death and dismemberment.
• Tax-preferred savings accounts and a 401k plan.
• No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during the first year of employment.
• 10 sick days (also prorated) and paid holidays.
• Eligibility for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.