[Hiring] Level 2 IBM i Systems Engineer @Allied Technology Services

Role Description

We are looking for a hands-on IBM i Systems Engineer (Level 2) to join its infrastructure operations team. In this role, you will independently administer, maintain, and troubleshoot production IBM i environments, supporting IBM Power infrastructure and customer systems. You will take ownership of routine implementations, system maintenance, backup and recovery activities, and high availability/disaster recovery operations.

This is an opportunity for an experienced IBM i professional who enjoys solving infrastructure challenges and working directly with enterprise environments.

Key Responsibilities

• Administer IBM i operating systems, including user profiles, object authority, subsystems, job queues, performance, networking, storage, and system logs.
• Build and maintain IBM i LPARs using HMC and PowerVM.
• Provision, map, validate, and troubleshoot SAN storage presented to IBM i systems.
• Plan and execute IBM i PTF maintenance, OS upgrades, and post-change verification.
• Manage BRMS backup and restore processes, troubleshoot failures, and validate recovery readiness.
• Monitor and resolve routine HA/DR replication issues using tools such as MIMIX, iTERA, and QEDD.
• Analyze system performance and identify potential infrastructure, application, network, or storage-related issues.
• Support customer change requests, migrations, maintenance windows, and production incidents.
• Maintain accurate technical documentation and ticket records.
• Provide technical guidance and mentoring to Level 1 operations staff.

Qualifications

• Recent, hands-on experience administering IBM i operating systems in production environments.
• Experience managing IBM i LPARs and using HMC.
• Understanding of LPAR provisioning, virtual adapters, and storage/virtual I/O dependencies.
• Practical experience with backup and recovery operations, including BRMS.
• Experience with at least one IBM i HA/DR replication solution or equivalent disaster recovery operations.
• Strong troubleshooting, diagnostic, and problem-solving skills.
• Ability to work within approved change controls and customer security requirements.
• Excellent technical documentation and communication skills.

Nice to Have

• Experience with MIMIX, iTERA, QEDD, or PowerHA.
• Knowledge of IBM FlashSystem, Fibre Channel SAN, VIOS, PowerVM, and FlashCopy.
• Experience with Cybernetics VTL.
• Background in IBM i OS upgrades, PTF cycles, performance analysis, and security tools.
• Experience in managed hosting or managed service provider (MSP) environments.
• Relevant IBM Power or IBM i certifications and training.

What We're Looking For

We want an engineer who can independently resolve routine infrastructure issues, execute maintenance safely, and recognize when complex technical risks require escalation. Strong practical IBM i administration experience is essential. This position focuses on infrastructure engineering, not exclusively RPG, COBOL, or Db2 application development.

Benefits

• 100% Remote – Work from anywhere in Latin America.
• Monthly payments through Deel.com.
• 15 paid PTO days per year.
• US holidays.
• Annual Pluralsight membership for continuous learning and professional development.

Join us!

If you have hands-on IBM i experience and are ready to take on greater responsibility supporting enterprise infrastructure, we'd like to hear from you.